Senior Director of Integrated Marketing

About JETSET Pilates Franchising

At JETSET Pilates Franchising, we pioneer a unique franchise model in the fitness industry, offering Modern Pilates classes and a curated selection of fitness-related products. Our business model is centered on establishing a strong brand image, cultivating exceptional relationships with franchisees, and delivering outstanding client services. We operate in a dynamic, fast-paced startup environment where adaptability and innovation are crucial for success.

Position Overview

The Sr. Director of Integrated Marketing is the strategic driver of JETSET's franchise marketing engine, owning how national marketing strategy translates into local execution across every market. This role leads the regional Integrated Marketing Managers who carry that strategy into the field, helping them localize campaigns and support each studio while accounting for its nuances: market, maturity, ownership, and performance.

Reporting to the VP of Marketing, this role sets the integrated marketing strategy, builds the quarterly marketing guides in partnership with the marketing leadership team, and makes sure every moving piece (playbooks, presales, activations, studio support tiers, and reporting) is resourced, sequenced, and delivered. It collaborates cross-functionally with the Operations, Franchise Development, Training, and Real Estate & Construction teams on opening timelines and studio performance.

This role is ideal for a multi-unit marketing leader who builds teams, systems, and trust with franchise owners in equal measure. Comfortable moving between strategy and the field, holding firm on brand standards, and accountable for studio-level results and marketing ROI, not just execution.

Key Responsibilities

Integrated Marketing Strategy

• Own the integrated marketing strategy for the franchise network, translating company goals and brand priorities into clear objectives for local markets

• Work with VP of Marketing on defining how the annual network calendar comes to life locally, including tentpole campaigns, monthly initiatives, always-on playbooks, and owner-led local initiatives

• Set regional and market-level priorities based on performance data, market maturity, and growth plans

• Shape the franchisor–franchisee marketing model, keeping a "pull, not push" posture where owners drive local activity and HQ provides tools, guidance, and support

Quarterly Marketing Guides

• Lead creation of the quarterly marketing guides in partnership with the marketing leadership team (Brand, Digital, Retail, and Creative)

• Own the guide end to end: timeline, inputs from each function, local adaptation, and on-time delivery to the network

• Ensure each guide is practical for owners, with clear priorities, what to do and when, approved assets, and how success is measured

• Gather field feedback after each quarter and refine the next guide based on what worked

Strategy to Execution

• Build the operating plan that turns strategy into action: roadmaps, timelines, owners, and dependencies across the team and partner functions

• Own the 16-week pre-opening marketing playbook and presales training program in partnership with the Sales and New Studio Opening team, keeping them current and consistently delivered

• Anticipate resource needs and bottlenecks, and escalate trade-offs early

Program Management

• Lead a team of four regional Integrated Marketing Managers

• Assign market coverage and balance workload using studio support tiers, not flat studio counts

• Build shared tools, templates, and processes so every region delivers the same standard of support

• Partner with the Operations team on at-risk studios, leading the marketing diagnostic and recovery plan

• Oversee the activation approval process, including turnaround standards, approval criteria, and consistent decisions across regions

Performance, Reporting & Insights

• Partner with VP of Marketing on reporting rhythm for local marketing performance and the Integrated Marketing team

• Identify trends using market-level data (CRM, digital, ad spend, studio feedback) into clear insights and recommendations

• Iterate on playbooks as more data and performance becomes available to further localize initiatives and planning

Brand Standards & Governance

• Enforce brand compliance standards for local marketing and network-wide initiatives

• Act as the final escalation point for activation approvals and brand standard disputes

• Partner with Brand Marketing to keep local execution consistent with the national brand

Cross-Functional Collaboration

• Partner with the Operations, Franchise Development, Product & Talent, and Real Estate & Construction teams on opening timelines and studio performance

• Work with the marketing leadership team on campaign planning, asset needs, and channel strategy

• Represent the franchisee's voice in HQ marketing planning

What You Need to Be Successful

• You're a people leader: you develop managers, hold a high bar, and build a team franchisees trust.

• You're a strategic operator: you set direction and build the plan to get there, moving easily between the big picture and the details.

• You build systems: repeatable processes, playbooks, and tools that scale with a growing network.

• You are relationship driven and know how to stay firm while keeping a strong relationship.

• You're data-led: you use performance data to set priorities, diagnose problems, and make the case for investment.

• You have a passion for fitness, wellness, and delivering exceptional customer and member experiences.

Key Attributes

• Systems Builder: Creates repeatable processes, playbooks, and tools that scale with the network

• People Leader: Develops managers, holds a high bar, and builds a team franchisees trust

• Influential Partner: Earns buy-in from franchise owners and HQ peers

• Data-Led: Owns KPIs, spend, and ROI; uses data to diagnose problems and prioritize

• Owner-Minded: Understands the franchise business model and what drives studio profitability

Requirements

• Bachelor's degree in Marketing, Business, or related field or equivalent experience

• 8+ years of marketing experience, including 3+ years leading teams of managers

• Experience in franchise, multi-location, or multi-unit marketing (local store, field, or integrated marketing)

• Track record of building and executing integrated marketing plans across brand, digital, and local channels

• Experience with pre-opening, launch, or new market entry campaigns tied to sales targets

• Strong analytical skills; comfortable owning KPIs, spend, and ROI

• Excellent planning and project management skills across many markets at once

• Boutique fitness, wellness, or hospitality experience preferred

• Experience partnering with Operations on underperforming locations is a plus

• Familiarity with fitness CRMs and booking platforms (e.g., Mindbody, ClassPass), local digital channels (Google Business Profile, Meta), and Asana or similar project management tools is a plus

Travel & Onsite Requirements

This is a hybrid role with significant on-site presence at the HQ office in Miami, FL, at least three days per week. 15–25% travel for regional team support, studio openings, franchisee meetings, and field training. Travel cadence may be higher during peak opening periods and network events such as the annual franchisee conference.

JETSET Pilates is an equal opportunity employer. We celebrate diversity and are committed to creating an inviting work environment for all team members.