Communications Manager
Mid-level Communications role at Jackson County. Kansas City · full-time · $73,736 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Run the Communications Department’s daily work and supervise its staff
- Guide public materials such as releases, newsletters, web copy, and social updates
- Support communications strategy and handle crisis, media, and outreach needs
- Coordinate messaging with departments, elected officials, and partner agencies
- Build accurate, clear communication that strengthens public and community trust
What you bring
- Bachelor’s degree in communications, public relations, journalism, marketing, or a related field, or equivalent education and experience
- At least five years in communications, public information, or a related area, including two years supervising or managing
- Leadership, employee-management, performance-review, interviewing, and counseling capability
- Strong writing, editing, public speaking, public information, crisis communication, and media-relations skills
- Ability to juggle competing priorities, use computer and word-processing tools, and stay effective under pressure
Who this fits
This role suits a communications manager who can lead staff while handling public information, media relations, community outreach, and crisis messaging. You'll work in Kansas City in a primarily indoor county office, collaborate with internal departments, elected officials, and partner agencies, and must pass a pre-employment drug screen and background check. Government, media, or public-sector experience is preferred.
From the employer
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Communications
Grade: 270
Salary: $73,736/year
Job Duties:
- Responsible for the daily operations of the Communications Department and supervises communications staff under the direction of the Director of Communications.
- Oversee production of public-facing materials, including press releases, newsletters, website content, and social media updates.
- Assists the Director with strategic planning and serves as a trusted partner in crisis communications, media response, and public outreach.
Minimum Qualifications:
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field or an equivalent combination of relevant education and professional experience.
- 5+ years of experience in communications, public information, or related field, with at least 2 years in a supervisory or management role.
- Strong leadership and staff management skills.
- Demonstrated knowledge of public information practices, crisis communication, and media relations.
- Excellent writing, editing, and public speaking skills.
- Experience working with government, media, or the public sector is strongly preferred.
- Ability to manage multiple priorities in a fast-paced environment and respond effectively under pressure.
- Must submit to/pass pre-employment drug screen/background check
ESSENTIAL COMPETENCIES
- Transparency & Accountability – Demonstrates integrity and ensures information shared with the public is accurate, clear, and consistent with organizational values.
- Crisis Communication – Responds quickly and effectively under pressure, providing calm, accurate, and coordinated messaging during emergencies.
- Community Trust & Engagement – Builds strong relationships with community members, media, and stakeholders, fostering confidence in government communications.
- Leadership & Team Management – Provides clear direction, mentorship, and support to staff while maintaining high professional standards.
- Strategic Thinking – Anticipates communication needs, develops proactive strategies, and aligns messaging with organizational priorities.
- Collaboration – Works effectively with internal departments, elected officials, and partner agencies to ensure unified and effective communication.
- Adaptability – Remains flexible in managing multiple priorities and responding to evolving situations.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of department policies and procedures.
- Knowledge of managing employees
- Knowledge of performance reviews
- Knowledge of Legislative, County and Departmental administrative policies and procedures.
- Knowledge of statistical techniques necessary for performance reporting.
- Knowledge of interviewing and counseling as to communicate with professionals, community representative and citizens.
- Knowledge of interpersonal communication skills.
- Knowledge of report writing techniques and methods.
- Knowledge of local news media.
- Knowledge of strong public speaking and business writing skills.
- Knowledge of public relations techniques and methods.
- Skill in proper use, spelling and composition of English.
- Skill in data processing and computer usage.
- Skill in word processing and keyboarding.
- Skill in process change utilizing technology to improve county services to citizens.
WORKING CONDITIONS
- Work environment is primarily indoors, within a modern smoke-free office setting, where noise and temperature levels are moderate.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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