Sales Ops Analyst – Territory
At a glance
Mid-level Revenue & Sales Operations role at intersystems. Boston · $70,000–$86,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Shape territory coverage and account assignments with sales managers, then keep those structures current across teams
- Set up accounts, maintain ownership rules, investigate possible duplicates and resolve ownership questions under established policies
- Connect parent and subsidiary accounts to reflect customer buying, renewal, usage and expansion relationships
- Reconcile recurring account billings with territories and owners, investigating mismatches that affect quota and planning
- Track data quality, prepare territory and account coverage reports, and handle requests within documented service levels
What you bring
- You have two to four years in sales operations, revenue operations, business operations, data management or a related role
- You hold a relevant bachelor's degree or can offer equivalent practical experience
- You can reconcile data from multiple sources using strong spreadsheet skills and careful attention to detail
- You have worked with CRM account data, such as ownership, hierarchies or territory structures
- You have used AI-assisted tools and can check their outputs, while adapting or implementing AI-supported workflows
Who this fits
This role suits someone who can balance recurring data governance with urgent territory and account requests. You’ll work with sales leaders and coordinate with Sales, Finance, Marketing and other operational teams. The position is based in Boston.
From the employer
The Sales Operations Analyst is responsible for the accuracy and day-to-day governance of sales territories and customer accounts across all go-to-market segments. Working closely with Sales Operations leadership and Sales Management, this role supports territory design, account assignment, account creation, ownership rules, and account hierarchies ensuring sales coverage is clear, consistent, and reflected correctly in company systems. The analyst will also connect assigned accounts with their recurring billings to support accurate quota setting and territory planning.
Key Responsibilities
- Territory Design and Alignment: Support the design, segmentation, and maintenance of sales territories across go-to-market teams. Partner with sales managers to validate territory boundaries, coverage models, and account assignments.
- Account Governance: Manage account creation and assignment processes, maintain ownership rules, research potential duplicate accounts, and resolve account ownership questions in accordance with established policies.
- Account Hierarchies: Build and maintain parent, subsidiary, and related-account relationships that reflect how customers buy, renew, use, and expand.
- Quota and Billing Alignment: Match accounts and their recurring billings to the correct territories and owners, investigate exceptions, and provide reliable inputs for quota setting and territory planning.
- Data Integrity: Monitor territory and account data for completeness, accuracy, and consistency. Identify root causes of data issues, coordinate corrections, and recommend preventive controls.
- Territory Grading and Reporting: Prepare territory grading, account distribution, coverage, and data-quality reporting. Summarize findings for Sales Operations and sales leadership and support recurring planning and review cycles.
- Operational Support: Provide timely support for territory and account requests, communicate status and resolution clearly, and meet documented service-level expectations. Coordinate with Sales, Finance, Marketing, and other operational teams when account, billing, or territory decisions affect downstream systems and reporting.
Qualifications
- Bachelor's degree in Business, Finance, Analytics, Information Systems, or a related field, or equivalent practical experience.
- 2 to 4 years of experience in Sales Operations, Revenue Operations, business operations, data management, or a related role.
- Strong Excel or spreadsheet skills and the ability to reconcile data from multiple sources with close attention to detail.
- Clear written and verbal communication skills.
- Experience with CRM data (e.g., Salesforce, HubSpot, PEGA) including accounts, ownership assignments, hierarchies, territories, or similar master-data structures.
- Experience using AI-assisted tools (e.g. copilots, summarization tools, or chatbots) with an ability to critically evaluate and verify AI-generated outputs
- Demonstrated ability to learn, evaluate, adapt to, propose and implement AI-augmented workflows to continually enhance your own, and the team’s productivity
- Clear written and verbal communication skills, with the judgment to escalate exceptions and explain decisions to sales managers and business partners.
- Ability to manage recurring operational work alongside time-sensitive requests while meeting established service levels.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.
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