Community Manager
Idmcompanies Open · verified Oct 6, 2026 At a glance
Manager-level Community Marketing role at Idmcompanies. Mesa · full-time.
Pay not stated Community Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Lead outreach, preferred-employer efforts, networking and social campaigns to support community marketing
- Coach the team on leasing by building their knowledge of competitors, pricing conditions, amenities, layouts and availability
- Review office workflows from applications and move-ins through renewals, move-outs, delinquency and eviction matters
- Plan and join resident events that support retention, positive reviews and occupancy
- Track property income, costs and occupancy against budget, while guiding staff and coordinating maintenance work
What you bring
- Three to five years in property management, preferably in conventional housing
- Strong people leadership, communication, organization and problem-solving skills for a busy onsite operation
- Working knowledge of property-management software and ongoing or preventive maintenance
Who this fits
You’ll suit a hands-on manager who can lead onsite staff while balancing leasing, resident service, budgets and property operations. The role is based in Mesa and includes prolonged sitting, standing and walking, plus lifting up to fifteen pounds.
From the employer
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Description: Community Manager I
Overview:
The Community Manager is responsible for ensuring the day-to-day onsite operations run smoothly while being empowered to make decisions and lead their team to success. This position is responsible for the overall performance of the community – both financially and aesthetically. The community manager must prioritize responsibilities in a fast-paced, dynamic environment while maintaining a consistent commitment to an excellent customer experience.
Duties/Responsibilities
- Be an active partner in marketing efforts, including outreach, preferred employer programs, networking, and social media campaigns.
- Develop the team’s sales skills and techniques to lease apartment homes through knowledge of market conditions, competitors, amenities, floorplans, and availability. Consistent, in-person comp shopping and market surveys required.
- Review, approve and oversee all administrative tasks, including Pos, petty cash, applications, move-ins, delinquency, lease renewals, move-outs/ FMOs, notices, and eviction processes.
- Oversee, help execute, and attend resident events to aid in retention, positive reviews, and occupancy goals.
- Provide concierge-level customer service to clients, customers, vendors, and coworkers; follow up and follow through in a timely manner.
- Demonstrate positive conflict resolution, being respectful and professional at all times.
- Obtain bids, participate in annual budget creation and month-end financial duties. Manage budget to maximize income, while reducing expenses.
- Forecast, hire, train, develop, coach, set goals/ expectations, and provide supervision, empowerment, support, feedback, and discipline to staff.
- Oversee the activities of the maintenance staff and vendors in partnership with maintenance supervisor.
- Monitor daily property performance, income, expense, occupancy, etc. in accordance with budget and company standards.
- Comply, and oversee that staff comply with federal, state, and local Landlord/Tenant laws, fair housing regulations, company policy, and procedure.
- Perform routine property walks and inspections to ensure a safe, aesthetically pleasing, and comfortable environment for residents, visitors, and staff.
- Comply with all company policy, while demonstrating IDM’s Core Values.
Skills/Abilities:
- 3-5 years relevant property management experience required, preferably conventional.
- Excellent interpersonal, motivational, time management, and leadership skills.
- Team player, willing to go the extra mile to provide concierge-level customer service.
- Effective communicator, both written and verbal.
- Strong multi-tasking, organizational and problem-solving skills, with attention to detail; a solution finder.
- Well-versed in property management software and technologically savvy.
- Understanding of preventative and ongoing property maintenance.
Physical Requirements:
- Prolonged periods of sitting, standing, and walking
- Must be able to lift up to 15 pounds
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