Commercial Lines Associate Account Manager
At a glance
Mid-level Account Management role at Hubinternational. 3 Locations · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Coordinate account servicing with the Account Manager and support pre-renewal work
- Process applications, correspondence, invoices, certificates, binders, and cancellation forms
- Review policies, endorsements, and account changes for accuracy and completeness
- Maintain account data, suspense items, and electronic files across agency systems
What you bring
- At least two years in insurance or a professional office environment
- Working knowledge of insurance and the ability to apply it in daily account work
- Intermediate ability with Microsoft Outlook, Word, Excel, and related Office products
- Strong organization, follow-up, and written and verbal communication skills
Who this fits
This role suits someone who can manage detailed administrative work, prioritize substantial information, and take ownership of client and internal follow-up. It is a full-time hybrid position in the United States with no travel required. A high school diploma or equivalent is required.
From the employer
Associate Account Manager - Commercial Lines
Who We Are
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions
What We Offer You
At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities!
Benefits you may enjoy working at HUB International Midwest-East:
Medical, Dental, and Vision (PPO, HMO, and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation, Holiday, Sick, and Personal Time Off
Pet Insurance
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Service Awards
Here’s Where You Come In...
The Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel through customer service, client record maintenance, and assistance with special projects, as assigned.
Role Responsibilities:
Coordinate the servicing of assigned accounts with the Account Manager
Enter data as required by insurance company automation systems
Provide support to the Account Manager on pre-renewal processes
Handle correspondence and the clerical processing of accounts including applications and computer input of each account
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company
Prepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as required
Review and process change requests in the agency management system
Check policies and endorsements for completeness and accuracy. Prepare policies for policy check and delivery to clients
Maintain an accurate suspense system on all items that require a response
Responsible for scanning/electronic filing of communications and documents
Input/maintain data on account management system and ancillary systems as required
Other responsibilities as assigned by Account Manager
Cultural Expectations:
Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership – Responsible to each other, our clients, and our goals.
Teamwork – Together we attain greater success.
Sincerity – Giving and receiving direct and caring communication
Qualifications:
2 years of insurance background or work in a professional office environment
Intermediate skill level with Microsoft Office Products (Outlook, Word, Excel, etc.)
Ability to organize large volumes of information and set priorities
Aptitude for details with consistency in follow-up
Ability & desire to take ownership of role expectations with accountability to internal and external clients
Intermediate insurance knowledge with proven ability to apply same to your daily work
Strong verbal and written communication skills
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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