National Account Manager I - Houston, TX
At a glance
Mid-level Account Management role at Hcsc. Houston · full-time · $66,400–$99,600 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Support sales and account management work tied to finding, winning, and renewing business
- Investigate customer questions, coordinate with internal contacts, and bring unresolved matters to sales staff
- Build databases, gather proposal information, and check customer documents for completeness
- Prepare enrollment materials, participate in enrollment sessions, and answer benefit-option questions
- Create utilization reports, then summarize and analyze the results for sales or account teams
What you bring
- A state general agent insurance license, or the ability to earn one within ninety days of starting
- A bachelor’s degree plus one year in health insurance or health care service, sales, or marketing, or three years of that experience
- Organizational, project implementation, phone service, presentation, and communication skills
- Working ability with Excel, Word, PowerPoint, and a sales system
- Willingness and ability to travel occasionally
Who this fits
You’ll suit a Houston-based hybrid schedule with three office days and two remote days. The role fits someone who can work with customers, brokers, internal teams, prospects, and sales or account management staff. Occasional travel is part of the job, and the position may involve obtaining a state license after starting.
From the employer
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
This position is hybrid 3 days a week, 2 days remote based in the Houston office.Job Purpose
This position is responsible for supporting Sales or Account Management personnel in the prospecting, acquiring or renewing of business. Responsibilities can include conducting research on inquiries, resolving issues by working across divisions, communicating with brokers and clients, assisting in gathering information for proposals, maintaining databases, preparing reports and conducting analysis, and assisting or participating in enrollment sessions.
Job Responsibilities:
• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• Research inquiries received from customers or company representatives.
• Coordinate research through internal contacts.
• Bring issues to Sales and Account Management personnel.
• Respond directly to customer or company representative.
• May coordinate meetings.
• May conduct research for prospective business.
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review information received for completeness.
• Develop relationships with customer representatives.
• Research and prepare utilization reports. Summarize and analyze results for Sales or Account staff.
• Respond to questions from prospects regarding benefit information and available benefit options.
• Obtain and maintain sales general agent license for applicable state of operations.
• May include some travel.
Required Job Qualifications:
* Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role
* Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making
* Organizational and project implementation skills, phone customer service skills, presentation skills
* Verbal and written communications skills to interact to interact with internal and external contacts
* PC proficiency to include Excel, Word, PowerPoint. and sales system
* Willingness and ability for occasional travel
Preferred Job Qualifications:
* Associate or Bachelor Degree
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$66,400.00 - $99,600.00Exact compensation may vary based on skills, experience, and location.
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