Lead Communications & Change Management Specialist - LH
At a glance
Senior Communications role at Hcsc (HCSC LuminareHealth). Rosemont · full-time · $89,500–$168,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Advise internal clients on clear, timely communications that support department and company objectives
- Build and carry out change plans for strategic projects, helping employees understand initiatives and engage with them
- Lead communications work across initiatives with different levels of complexity and scale
- Develop approaches for workplace changes that unfold across multiple phases and run at the same time
- Create end-user training strategies and explain complex changes in clear business language
What you bring
- A related bachelor’s degree plus seven years in corporate communications, or a high school diploma or GED plus eleven years of experience
- A track record of designing and putting change management strategies into practice
- Experience guiding several large workplace changes that have multiple phases and overlap
- Strong writing and editing skills, with experience advising executives and building senior-level relationships
- Working knowledge of Word, PowerPoint, Excel, and SharePoint
Who this fits
This senior role suits someone who can handle competing priorities, coach others, and communicate with employees and senior leaders. A change management credential and a related master’s degree are preferred.
From the employer
At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.
We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Job Summary
The Lead Communications & Change Management Specialist will provide a broad range of communication and change management expertise in support of Luminare Health strategic projects, initiatives, and ongoing business activities. The role requires working with internal clients to support functional and company-wide objectives through clear, informative, and timely executive and internal communications. Additionally, this leader will be responsible for supporting the delivery of strategic goals and objectives through the design, development, and implementation of change management strategies and plans that maximize employee acceptance while minimizing resistance. Specifically, to increase employee understanding of key business initiatives and drive employee engagement.Minimum Requirements:
- Bachelor’s degree in related discipline and 7 years experience in corporate communications or High School diploma/GED and 11 years experience.
- Experience leading communication initiatives with varying levels of complexity
- Experience with multiple, concurrent large-scale, multi-phased workplace change efforts
- Has successfully led the design and implementation of Change Management strategies.
- Experience in influence and relationship management at the senior executive level.
- Strong business acumen in service businesses representing process changes and/or technology changes.
- Possesses knowledge and experience in end-user training strategy.
- Excellent writing and editing skills.
- Knowledge of computer software applications (Word, PowerPoint, Excel, SharePoint, etc.).
- Experience leading in corporate/internal communications, public relations, or marketing.
- Experience providing communication consultation to a variety of clients, including executive leadership.
- Strong presentation, verbal, and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms to all levels of employees, management, including senior leaders.
- Ability to effectively manage multiple competing priorities with high attention to detail.
- Possesses strong analytical skills and good listening skills, with ability to effectively coach others.
Preferred:
- Change management certification preferred.
- Master’s degree in related discipline
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$89,500.00 - $168,000.00Exact compensation may vary based on skills, experience, and location.
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