Business Relationship Manager - SBE_Small Business Enterprise-Sales_Delhi

Hcbt Open · verified Sep 29, 2026

On-site Delhi Full-time Manager Account Management

At a glance

Mid-level Account Management role at Hcbt. Delhi · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationDelhi

WorkplaceOn-site

EmploymentFull-time

PostedSep 28, 2026 · 1d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Assess client operations, trade flows and cash movement to match businesses with suitable funded and non-funded working capital products
Work with branch banking colleagues to bring new customers into the portfolio
Grow relationships by offering current accounts, term deposits, transaction banking and trade finance to clients and their group companies
Build trust with CFOs and promoters while expanding portfolio value and profitability
Track rival banks, resolve client queries and coordinate with operating teams on tailored solutions and better processes

What you bring

You can understand business models, trade activity and cash flows well enough to spot financing and relationship opportunities
You can build credible working relationships with senior client contacts, including CFOs and promoters

Who this fits

This suits someone focused on business client relationships, portfolio growth and cross-selling banking products. The role is based on-site in Delhi.

From the employer

• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products. Collaborate with branch banking teams for new customer acquisition. Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies. Build and maintain relationships with key client stakeholders (CFOs, promoters). Increase book size and profitability of the assigned portfolio. Analyze client business models, trade activities, and cash flows to identify growth opportunities. Monitor competitive landscape and enhance Kotak’s brand presence in target segments. Ensure high-quality client service and timely resolution of queries. Drive process improvements and coordinate with operating units to develop customized solutions.