growthroles

Solutions Engineer (Remote, Canada)

GoCanvas gocanvas.com Open · verified Sep 22, 2026
Remote Worldwide Full-time Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at GoCanvas. Remote · full-time · CA$95,000 base.

SalaryStated by GoCanvas
CA$95,000
Base salary for this role, in CAD per year, as published in the posting.
RoleSolutions & Sales Engineering
SeniorityMid-level
LocationWorldwide
WorkplaceRemote
EmploymentFull-time
Base payCA$95,000
PostedSep 21, 2026 · 1d ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Lead discovery sessions to capture customer processes, pain points, systems, data, users, and desired outcomes
  • Turn gathered requirements into documented designs and recommended SiteDocs configurations
  • Create tailored forms, workflows, dashboards, reports, automations, and proofs of concept
  • Adjust demos and prototypes to match each prospect’s terminology, data, processes, and business goals
  • Check feasibility, surface risks, and route complex requests to the right internal team

What you bring

  • A diploma, bachelor’s degree in Engineering, Computer Science, Business, or equivalent hands-on technical experience
  • Background in solutions engineering, technical consulting, product support, or customer-facing technical work
  • Experience converting business and technical requirements into workable solution designs
  • Hands-on experience configuring or building workflows, automations, or similar software solutions

Who this fits

This role suits a Canada-based technical professional who can support Account Managers and translate customer needs into practical configurations. You’ll work remotely and should be comfortable clarifying difficult customer situations, assigning ownership, and building action plans. Applicants must be eligible to work in Canada because visa sponsorship is unavailable.

From the employer

Solutions Engineer
- this role is based for applicants located in Canada

SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.

SiteDocs is part of the Nemetschek Group — a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.

Position Overview:
As a Solutions Engineer you are responsible for supporting Account Managers, and translating customer
business needs into clear technical requirements and practical solutions. You will build tailored proofs of
concept, forms, workflows, dashboards, reports and other solution components that demonstrate how
SiteDocs can solve the customers’ specific challenges.

Your Most Important Initiatives:
  • Lead technical discovery and requirements gathering
  • Understand and document the customer’s current-state processes, pain points, systems, data sources, users, and desired future state.
  • Translate customer requirements into clearly documented solution designs and recommended SiteDocs configurations.
  • Build tailored forms, workflows, dashboards, reports, automations, and proofs of concept for prospective customers.
  • Adapt demonstrations and proofs of concept to reflect the customer’s actual processes, terminology, data, and business outcomes.
  • Validate technical feasibility before commitments are made to customers.
  • Identify technical risks, product limitations, dependencies, and potential implementation challenges early in the sales process.
  • Triage complex requests and determine whether they should be addressed through configuration, implementation services, Support, Product, Engineering, integration work, or custom development.
  • De-escalate complex or sensitive customer situations by clarifying the issue, establishing ownership, and creating a clear action plan.
What You Bring:
  • A Diploma or Bachelor's degree in Engineering, Computer Science, Business or Equivalent hands on technical experience within a software/technology environment.
  • Prior experience in solutions engineering, technical consulting, product support, or customer faciling technical role
  • Experience gathering business and technical requirements and translating them into practical solution designs
  • Experience configuring or building software solutions such as workflows, automations
  • Software development expeirence is an asset
Why Join Us?
Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:
  • Authentic Relationships - People are never a means to an end.
  • Continuous Learning - Test every assumption and never stay stagnant.
  • Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
  • Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email [email protected] or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is about $95k CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.


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