Service Solutions Engineer
Globe Telecom, Inc. (Globe) Open · verified Sep 25, 2026 At a glance
Mid-level Solutions & Sales Engineering role at Globe Telecom, Inc. (Globe). 15F W City Center · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Assess serviceability, shape technical solutions, and prepare the required delivery approach
- Draft low-level designs and diagrams, then issue the Circuit Engineering Work Plan
- Guide sales on technical matters and help resolve challenges during selling and early implementation
- Coordinate with sales, product management, engineering, and support to deliver solutions successfully
- Present proposed solutions clearly to both technical and non-technical audiences
What you bring
- You understand the company’s products and services, including their capabilities, limits, and practical client applications
- You can provide technical guidance during the sales process and support initial implementation challenges
- You can communicate solution designs effectively through presentations for varied audiences
Who this fits
This role suits a mid-level solutions or sales engineering professional who can connect client problems with product capabilities and technical designs. You’ll work across sales, product management, engineering, and support, with responsibility spanning pre-sales and sometimes early implementation.
From the employer
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Solution Engineer is responsible for the serviceability assessment, design, and releasing the Circuit Engineering Work Plan or CEWP. This role works closely with internal teams, including sales, product management, engineering, and support, to ensure successful solution delivery. It also has a strong understanding of the company's products and services, their capabilities, limitations, and how they can be applied to solve specific client needs.1. Conduct serviceability assessment, designing, and technical solutioning.
2. Create a low-level design/diagram and release of Circuit Engineering Work Plan
3. Understanding the company's products and services, their capabilities, limitations, and how they can be applied to solve specific client problems.
4. Provides expert technical guidance and support to the sales team
5. Working closely with internal teams, including sales, product management, engineering, and support, to ensure successful solution delivery.
6. Assisting with technical challenges and providing solutions during the sales process and sometimes during initial implementation.
7. Effectively communicating the proposed solutions to both technical and non-technical audiences through presentations
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
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