Community Specialist
At a glance
Mid-level Community Marketing role at Girl Scouts of Greater Chicago and Northwest Indiana. Vernon Hills · full-time.
Pay not stated Community Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Serve as the local contact for volunteers, troop leaders, members, and residents in assigned areas
- Build relationships with schools, businesses, youth groups, corporations, and houses of worship
- Recruit and place members and volunteers while mentoring troop leaders through their volunteer experience
- Strengthen local Girl Scout events, activities, and participation with community managers
- Meet girl and adult recruitment and renewal goals across your assigned communities
What you bring
- A bachelor’s degree or equivalent relevant experience, plus three to five years of demonstrated experience
- Strong project organization, multitasking, deadline management, and communication skills
- Working knowledge of Microsoft Office, Salesforce, and social networking tools
- Confidence managing difficult conversations and motivating families, volunteers, and community partners
- A reliable vehicle, current insurance, and availability for flexible hours, including evenings and weekends
Who this fits
You’ll fit a relationship-driven role that combines community outreach, volunteer support, recruitment, customer service, and project coordination. Conversational Spanish is preferred but not required, and experience working with diverse people is expected. This full-time Vernon Hills role requires travel within the council area, a reliable vehicle, and flexible evening and weekend availability.
From the employer
Job Description
The community specialist will be the local primary point of contact for volunteers, troop leaders,
members, and the community at large in specific geographic areas. They are responsible for meeting
assigned girl and adult new and renewal goals that support council-wide sustainable organizational
health and increased participation in the Girl Scout Movement. In this key position, the community
specialist will partner with community managers (volunteer positions) to foster strong and positive
community relationships and grow volunteer involvement year over year. They will report to a
regional membership manager.
The Role - Community Specialist
The Community Specialist is responsible for meeting assigned girl and adult new and renewal goals
that support council-wide sustainable organizational health and increased participation in the Girl
Scout Movement. They report to a Regional Membership Manager. This is a full-time role working
37.5 hours per week that is benefits eligible.
What you will be doing:
- Cultivate and maintain relationships with local community volunteers. Serve
as a partner and advocate for each community. Initiate, develop and foster
community relationships with youth-serving organizations, businesses,
corporations, schools, and houses of worship in specific communities. - Identify and recruit Girl Scouts and local volunteers to fill key community level positions, provide mentorship to new and existing troop leaders through
the volunteer lifecycle, increase local engagement in Girl Scouts, and
strengthen local Girl Scout events and activities. - Facilitate new member recruitment and placement and provide the highest
level of customer service as the first point of contact for prospective
customers. Ensure Girl Scouting is available to all youth and adults by actively
participating in developing environments that foster diversity, equity,
inclusion, and access through words, actions, and attitude.
The skills you will use
- • Bachelor’s degree required or equivalent relevant experience. (customer
service/retail/membership sales) - Minimum 3-5 years’ experience and demonstrated track record.
- Conversational Spanish (preferred, but not required)
- Project manager, strategic thinker, highly organized, demonstrated hands-on experience
with proven ability to multitask, handle pressure, and meet deadlines. - Ability to speak passionately and with conviction about the Girl Scout Mission and its
importance to the public. - Ability to keep difficult conversations on track, remain personable, and provide a positive
experience throughout. - Ability to motivate prospective partners, volunteers, and families to commit to Girl Scouts.
- Excellent written and oral communication skills.
- Technical computer skills in Microsoft Office (Word, Excel, and Outlook); customer
relationship management systems (Salesforce); and social networking tools. - Demonstrated ability to foster teamwork and influence others to achieve results.
- Interacts successfully with volunteers, including selection, assignment of responsibilities,
supervision, and recognition of accomplishments and release. - Understands and applies budgeting principles to accurately prepare, integrate, and report on
project and/or operational budgets. - Ability to work flexible hours, including evenings and weekends.
- Reliable vehicle and current insurance to travel as needed within the council jurisdiction
- Experience and sensitivity in working with diverse people
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