Bilingual Community Specialist
At a glance
Mid-level Community Marketing role at Girl Scouts of Greater Chicago and Northwest Indiana. Chicago · full-time · no salary stated · we estimate $65,177–$81,000.
Girl Scouts of Greater Chicago and Northwest Indiana has not published a salary for this role. The figure below is our estimate, not theirs.
Growth Roles summary, based on the employer's posting.
What you'll do
- Build lasting connections with volunteers and serve as an advocate for each local community
- Create partnerships with schools, businesses, youth organizations, corporations, and houses of worship
- Find and place new members and volunteers, then guide troop leaders throughout their volunteer journey
- Welcome prospective families as the first contact while delivering strong service and growing local participation
- Advance inclusive access and help strengthen Girl Scout events, activities, and community engagement
What you bring
- Bilingual Spanish ability is required, along with a bachelor’s degree or equivalent relevant experience
- Bring three to five years of experience with a proven record, including customer service, retail, or membership sales
- Use Microsoft Office, Salesforce, and social networking tools with strong written and spoken communication
- Stay organized across projects, budgets, competing tasks, pressure, and deadlines while motivating others to act
- Work effectively with diverse people and volunteers, including assigning, supervising, recognizing, and releasing them
Who this fits
You’ll suit a relationship-focused role that combines recruitment, volunteer support, partnership building, customer service, and community work. The position is based in Chicago and covers named communities across the council area, with travel in a reliable insured vehicle. It is a full-time role of 37.5 hours per week, and evening and weekend availability is required.
From the employer
Job Description
The community specialist will be the local primary point of contact for volunteers, troop leaders,
members, and the community at large in specific geographic areas. They are responsible for meeting
assigned girl and adult new and renewal goals that support council-wide sustainable organizational
health and increased participation in the Girl Scout Movement. In this key position, the community
specialist will partner with community managers (volunteer positions) to foster strong and positive
community relationships and grow volunteer involvement year over year. They will report to a
regional membership manager
The Role - Community Specialist
The Bilingual Community Specialist is responsible for meeting assigned girl and adult new and
renewal goals that support council-wide sustainable organizational health and increased
participation in the Girl Scout Movement. They report to a Regional Membership Manager. This is
a full-time role working 37.5 hours per week that is benefits eligible.
What you will be doing:
- Cultivate and maintain relationships with local community volunteers. Serve
as a partner and advocate for each community. Initiate, develop and foster
community relationships with youth-serving organizations, businesses,
corporations, schools, and houses of worship in specific communities. - Identify and recruit Girl Scouts and local volunteers to fill key community level positions, provide mentorship to new and existing troop leaders through
the volunteer lifecycle, increase local engagement in Girl Scouts, and
strengthen local Girl Scout events and activities. - Facilitate new member recruitment and placement and provide the highest
level of customer service as the first point of contact for prospective
customers. Ensure Girl Scouting is available to all youth and adults by actively
participating in developing environments that foster diversity, equity,
inclusion, and access through words, actions, and attitude.
The skills you will use
- Bilingual Spanish a must
- Bachelor’s degree required or equivalent relevant experience. (customer
service/retail/membership sales) - Minimum 3-5 years’ experience and demonstrated track record.
- Conversational Spanish (preferred, but not required)
- Project manager, strategic thinker, highly organized, demonstrated hands-on experience
with proven ability to multitask, handle pressure, and meet deadlines. - Ability to speak passionately and with conviction about the Girl Scout Mission and its
importance to the public. - Ability to keep difficult conversations on track, remain personable, and provide a positive
experience throughout. - Ability to motivate prospective partners, volunteers, and families to commit to Girl Scouts.
- Excellent written and oral communication skills.
- Technical computer skills in Microsoft Office (Word, Excel, and Outlook); customer
relationship management systems (Salesforce); and social networking tools. - Demonstrated ability to foster teamwork and influence others to achieve results.
- Interacts successfully with volunteers, including selection, assignment of responsibilities,
supervision, and recognition of accomplishments and release. - Understands and applies budgeting principles to accurately prepare, integrate, and report on
project and/or operational budgets. - Ability to work flexible hours, including evenings and weekends.
- Reliable vehicle and current insurance to travel as needed within the council jurisdiction
- Experience and sensitivity in working with diverse people
Compensation: $24.36/hr
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