KYC Client Onboarding Analyst
At a glance
Mid-level Customer Success role at G MASS. London · contract.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage low-touch onboarding from start to finish for banks, brokers, and cash counterparties
- Coordinate Credit, KYC, Legal, and Operations teams so clients reach go-live smoothly
- Control the onboarding pipeline, balancing priorities and resources to activate clients efficiently
- Remain the main contact before and after launch while handling onboarding issues across the relationship
- Run regulatory initiatives, client refreshes, and remediation projects from the business side
What you bring
- At least two years in finance, with a strong interest in financial markets
- Capital Markets experience covering FICC, Equities, Prime Services, and client onboarding
- Working knowledge of derivatives and the regulations that apply to them
- A client-facing background with strong communication, prioritisation, and organisational skills
- Experience working with business desks and senior internal stakeholders
Who this fits
This suits a mid-level onboarding professional who can coordinate across business, control, and operations teams while managing clients directly. You’ll work onsite in London on an initial twelve-month contractor arrangement. The role covers UK and Ireland clients and requires updates to stakeholders in Asia and AMER
From the employer
G MASS is seeking a highly motivated KYC Client Onboarding Analyst to join one of our Investment Banking clients as they continue to grow their Capital Markets business in Europe. You will play a pivotal role in supporting the build-out and management of the end-to-end onboarding (Transition) function across Capital Markets, focusing primarily on low-touch client onboarding for businesses in the UK and Ireland.
Key Responsibilities:
- Champion a client-focused culture to deepen relationships and leverage the Bank’s global network, systems, and expertise.
- Work with the Client Chaperone and Prime Services Transition teams to build out an efficient onboarding process across CMF and FX products.
- Independently manage the front-to-back onboarding of low-touch clients (banks, brokers, and cash counterparties), liaising with business units, Credit, KYC, Legal, and Operations teams to facilitate go-lives.
- Prioritise and manage the onboarding pipeline to optimise resource use and ensure efficient client activation.
- Serve as the single point of contact for low-touch clients throughout the relationship lifecycle, managing onboarding items pre- and post-go-live.
- Provide regular updates to Prime Services Sales Desks, Desk Heads, and Business Managers in Asia and AMER
- Manage projects from a business perspective, including regulatory initiatives, client refreshes, and remediation.
- Maintain high standards of operational risk management, regulatory compliance, and adherence to internal policies.
- Foster a high-performance, inclusive work environment aligned with the Bank’s values and strategy.
Client Relations Focus:
- Ensure a smooth and client-centric onboarding experience by coordinating all onboarding elements - Credit, KYC, Legal, and Operational Set-Up - with minimal client disruption.
Key Partnerships:
- Collaborate closely with Capital Markets Sales Desks and senior stakeholders to manage onboarding priorities and drive efficiencies.
- Act as a key liaison between business units and operational teams while remaining distinct from daily KYC onboarding team activities.
Requirements
- 2+ years experience in the finance industry with a strong interest in financial markets.
- Solid background in Capital Markets with working knowledge of FICC, Equities, Prime Services, and client onboarding processes.
- Understanding of derivatives products and applicable regulations.
- Proven client focus and extensive experience in client-facing roles.
- Strong communication, prioritisation, and organisational skills.
- Experience managing relationships with business desks and senior internal stakeholders.
Benefits
Initial 12-month contract
Competitive salary
Not this one either?
Claude or ChatGPT reads the other 88,355 for you.
Get better matches →
