Communications Officer

Frontline Open · verified Sep 9, 2026

Hybrid Full-time Mid-level Communications

Mid-level Communications role at Frontline. full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll find, interview and shape stories into blogs, web copy, video and audio
You'll run social channels, plan posts, create content and involve colleagues in publishing
You'll support campaigns, public affairs and events with audience-focused communications
You'll keep fellows engaged, work with the advisory board and bring young people's views into stories
You'll review performance, maintain the website and help protect Frontline's brand voice

What you bring

You bring strong writing and editing skills, demonstrated without relying on AI tools
You have communications experience plus a record of managing social accounts and producing multimedia content
You can manage external stakeholder relationships while moving several projects forward quickly
You have skills in design software, video editing, photography, website systems or analytics
You care deeply about Frontline's mission and understand issues affecting children at risk of harm

Who this fits

You'll suit a creative communications professional who enjoys writing, storytelling and fast-moving work with varied audiences. The role is full time and permanent, with two days each week in Frontline's London office. You'll be motivated by improving life for children at risk of harm and supporting the charity's mission.

From the employer

Contract: Full Time, PermanentLocation: Hybrid, two days per week in our London office
As our communications officer, you will join our communications and marketing team. Part of our external relations directorate, the team play an essential role, crafting engaging communications that help achieve our mission and supporting colleagues across the charity to do the same.This role is perfect for a creative comms professional with a passion for writing and storytelling. Through compelling and strategic communications, you’ll help raise awareness of Frontline’s mission, attract supporters, influence public perception, demonstrate our impact and promote our vital work. From fundraising to programme recruitment, from influencing policy to promoting our commercial offer, our work would not be possible without the impactful storytelling you will create in this role.If you’d like to use your storytelling skills in a fast-paced role to make life better for children at risk of harm, we’d love to receive your application. Storytelling

Working with colleagues across external relations, you will identify what storytelling is needed to achieve our charity objectives and make life better for children at risk of harm.
You will seek out compelling stories, conduct interviews and turn these into content for a range of formats, including blogs, web copy, video and audio.
You’ll work collaborate with colleagues to decide which stories to feature and how best to share them with our target audiences.
You’ll provide communications support to colleagues for marketing campaigns, public affairs and at events.

Social media and website

You will manage Frontline’s social media channels, create our social media plan and engage with our followers as needed.
You will create social media content yourself, as well as commission colleagues to create posts.
You will share responsibility for updating and maintaining our website.

Fellow and young person engagement

You will collaborate with our Fellowship team to develop communications which keep our fellows – our programme alumni – engaged with our work including writing the Fellowship newsletter.
You will build relationships with fellows who can provide compelling stories for your work.
You will work with the young people on our advisory board to amplify their voices and incorporate their perspective into your work.

Evaluation

You will evaluate your performance through regular reporting and use these insights to evolve and improve your storytelling over time.
You will develop an understanding of our target audiences and how best to engage them through your work.

Branding

Alongside the rest of the team, you will share responsibility for upholding Frontline’s brand, tone of voice and messaging and helping colleagues to do the same.

Experience:

Excellent writing and editing skills: please note you must demonstrate your ability to write well without the support of AI tools
Relevant experience in a communications role
Experience of managing social media accounts and creating social media content
Experience of creating content for a broad range of multimedia and digital content channels
Experience of managing relationships with external stakeholders
Broad knowledge of current digital communications channels and trends
A creative mind
Excellent interpersonal communication skills, both verbal and written
Ability to work at a fast pace on multiple simultaneous projects.
Strong belief in and enthusiasm for Frontline’s aims and mission.

Characteristics and Skills

Design software, such as Canva or Adobe Creative Suite
Video production and editing
Photography
Wordpress or other website content management systems
Google Analytics or Hotjar
Knowledge of best SEO practices and tools
Knowledge of issues affecting children at risk of harm