Communication Systems Operator (PRN Alternating)
Mid-level Communications role at Franciscanalliance. Franciscan Health Lafayette Central Campus · part-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll page physicians and staff, while routing security calls to the right responders
- You'll keep telecommunications process records accurate and up to date
- You'll answer calls courteously and share general hospital and patient information
- You'll activate emergency procedures and support related communications
- You'll attend meetings, complete required training, and help other departments with reports
What you bring
- You have a high school diploma or GED
- You bring healthcare experience, preferably at least one year
- You understand switchboard and telecommunications control room equipment
- You can troubleshoot problems and work flexibly with a team
Who this fits
This part-time role suits someone comfortable supporting hospital communications and working collaboratively across assignments. You must be available for alternating days, evenings, nights, weekends, and holidays. The job is based at Franciscan Health Lafayette Central Campus in Lafayette, Indiana, with travel rarely or never required
From the employer
The Communication Systems Operator is a key feature of Franciscan correspondence. This position has the duty of handling communications to all necessary personnel. Communication Systems Operator knows the purpose, processes, and procedures for all emergency events. The operator possesses a thorough knowledge of all switchboard and telecommunications control room equipment, as well as the ability to problem solve. This position supports the department by demonstrating flexibility in work assignments and supports the facility through teamwork and collaboration.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Page physicians and staff.
Maintain appropriate documentations of all telecommunications processes.
Provide general hospital and patient information, answering calls in a friendly and courteous manner.
Put proper emergency plans into action.
Attend related meetings and maintain mandated hospital training assignments.
Assist in generating and understanding reports with other departments as needed.
Answer and dispatch security calls.
The Alternating shift includes Days, Evenings, Nights, Weekends, and Holidays.
QUALIFICATIONS
High School Diploma/GED Required
1 year Healthcare Preferred
TRAVEL IS REQUIRED:
Never or RarelyEQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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