National Account Executive
At a glance
Mid-level Account Executive role at Ferrero. Sydney.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Coordinate assigned customer accounts and commercial priorities alongside the Account Manager
- Complete promotional paperwork, trade spend accruals and claims through SAP Trade Management
- Turn account results and customer data into forecasting and commercial decision support
- Produce daily, weekly and monthly reports for relevant internal and customer stakeholders
- Brief field teams on key customer activities and coordinate execution across cross-functional groups
What you bring
- A university degree in business, commerce, management or a related discipline
- Relevant experience in sales, account support, customer service or commercial administration
- Strong organisation, accuracy and prioritisation across competing deadlines
- Confidence using reports, customer data and commercial information to identify useful insights
- Clear written and spoken communication with Microsoft Office proficiency
Who this fits
This role suits someone building capability in national account management who can support customer relationships and detailed commercial administration. Experience with FMCG, retail, retail customers, category management, merchandising, forecasting or e-commerce is useful. You will work from Sydney and collaborate with customer buying teams and internal commercial functions.
From the employer
About the Role:
The National Account Executive supports the management of assigned customer relationships and the effective execution of agreed commercial plans. Working closely with the Account Manager, the role coordinates accurate and timely information across internal teams and customer contacts to deliver value for consumers, customers and Ferrero. This position provides broad exposure to national account management and offers an opportunity to develop commercial capability within a fast-moving consumer goods environment.
Main Responsibilities:
- Support the Account Manager in the day-to-day coordination of assigned customer accounts and commercial priorities
- Prepare and submit customer promotional documentation accurately and within required timelines
- Maintain accurate trade spend accruals and support the timely completion of claims processes in SAP Trade Management
- Provide account and performance insights to support customer forecasting and commercial decision-making
- Prepare daily, weekly and monthly reports and ensure relevant stakeholders receive clear and timely information
- Develop field activation briefs for key customer activities and coordinate effective communication with field teams
- Collaborate with Account Management, Commercial Planning, Retail Capability and other cross-functional teams to support high-quality execution
- Build effective working relationships with customer buying teams and respond to requests professionally and promptly
About You:
- University degree in Business, Commerce, Management or related fields
- Relevant experience in sales, account support, customer service or commercial administration, ideally within FMCG, retail or a related consumer-focused environment
- Exposure to retail customers, category management, merchandising, forecasting or e-commerce is advantageous
- Strong organisational skills, attention to detail and the ability to manage competing priorities and deadlines
- Analytical capability and confidence working with reports, customer data and commercial information
- Clear written and verbal communication skills and a collaborative, service-oriented approach
- Proficiency in Microsoft Office, experience with SAP or trade promotion management systems is beneficial
What We Offer:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
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