Senior Specialist, Marketing Operations
Fa Ewmy Saasfaprod1 Open · verified Oct 6, 2026 At a glance
Senior Marketing Operations role at Fa Ewmy Saasfaprod1. Jersey City · full-time.
Pay not stated Marketing Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Run intake for marketing and shared-services work, documenting requests and routing them to the right teams
- Coordinate timelines, deliverables and status across workstreams, then follow up on risks and dependencies
- Track creative workload and capacity so teams can plan assignments and delivery
- Maintain project plans and operating records, and help teams follow governance and service standards
- Prepare reports on demand, delivery progress and workload trends for leadership planning
What you bring
- A bachelor's degree in marketing, business, communications, project management or a related area
- At least five years in project management, marketing operations, business operations or a related discipline
- Experience coordinating work among multiple teams and stakeholders
- Proficiency with a project management platform such as Asana, Workfront or another listed tool, plus Excel and basic reporting
Who this fits
This role suits someone with senior-level experience coordinating marketing operations and keeping multiple projects moving across teams. The position is hybrid in Jersey City.
From the employer
The Senior Specialist, Marketing PMO is responsible for supporting the planning, coordination, and delivery of marketing and shared services initiatives across the organization. This role partners closely with stakeholders, project teams, and vendors to facilitate project intake and assignments, manage work through established processes, and help ensure projects are delivered on time and aligned with business priorities.
The ideal candidate is highly organized, collaborative, and detail-oriented, with strong project coordination and communication skills. This individual is comfortable managing multiple priorities, supporting operational processes, and helping teams work more effectively through clear planning, reporting, and execution.
Intake & Project Coordination
Manage and facilitate the intake process for marketing and shared services requests
Ensure requests are appropriately documented, scoped, prioritized, and routed to the appropriate teams
Coordinate project timelines, deliverables, and status updates across multiple workstreams
Monitor project progress and proactively identify risks, dependencies, or schedule impacts, and proactively follow up with stakeholders to maintain accountability and execution discipline
Support project kickoff, planning, and stakeholder communications throughout the project lifecycle
Workflow & Operations Support
Assist with resource tracking and project workload visibility; Maintain visibility into creative team workload and resource availability to inform and assign project assignments, prioritization, and delivery planning
Maintain project plans, work management systems, and operational documentation
Ensure projects follow established governance, processes, and service delivery standards
Support process improvement initiatives and identify opportunities to enhance operational efficiency to improve consistent execution and participation
Vendor & Contract Support
Coordinate onboarding and engagement activities for agencies, contractors, and external partners
Track contract renewals, statements of work, invoices, and vendor deliverables
Partner with Procurement, Finance, and business teams to support vendor management activities
Maintain documentation related to external partners and project budgets
Reporting & Analytics
Develop recurring reports and dashboards to provide visibility into project demand, throughput, and delivery status
Track key operational metrics and assist with reporting on team performance and workload trends
Support data collection and analysis for leadership reviews and planning discussions
Maintain accurate project and operational records
Bachelor's degree in Marketing, Business, Communications, Project Management, or related field
5+ years of experience in project management, marketing operations, business operations, or a related discipline
Experience coordinating projects across multiple stakeholders and teams
Strong organizational and time-management skills
Proficiency with project management tools such as Asana, Workfront, Monday.com, Jira, or similar platforms
Experience with Excel and basic reporting
Excellent written and verbal communication skills
Preferred
Experience supporting marketing, creative, digital, or shared services teams
Experience working with vendors, contracts, or procurement processes
Familiarity with KPI reporting and dashboard development
Experience supporting process improvement or workflow optimization initiatives
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