Senior Manager, Product & Technology Communications
Senior Communications role at Fa Evax Saasfaprod1. GA, United States · full-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- Own coordinated communications for Product & Technology across global, regional and cross-functional teams
- Set the function’s communications direction and connect it to enterprise and corporate affairs priorities
- Advise senior P&T leaders on messaging, audiences, channels, timing, risks and stakeholder needs
- Turn product, technology and AI subjects into accessible stories for colleagues, hotels and owners
- Run major change, rollout and engagement programs while coaching communications team members
What you bring
- At least eight years handling internal, change, executive and issues communications in a complex global setting
- A record of advising senior leaders, influencing stakeholders and managing competing priorities
- Experience taking high-profile communications programs from planning through delivery for varied audiences
- Skill explaining product, technology, data or AI topics to people without technical backgrounds
- Strength in writing, editing, storytelling, channel management, project delivery and communications measurement
Who this fits
You’ll thrive here if you can make sound decisions amid ambiguity, handle sensitive business issues with limited oversight and turn insight into stronger communications outcomes. The role is hybrid, with an expectation of three days in the Atlanta office, and travel is described as minimal.
From the employer
This role will lead strategic communications for IHG’s global Product & Technology function, translating complex business and technology priorities into clear, compelling narratives for colleagues, hotels and owners. Serves as a trusted communications adviser to senior leaders and drives integrated communications that build understanding, alignment, engagement and adoption.
Your day to day
- Lead integrated communications across Product & Technology, partnering with global, regional and cross-functional teams to ensure messages are aligned, coordinated and relevant to shared audiences.
- Set and deliver the communications strategy for Product & Technology, ensuring it aligns with enterprise priorities and the broader corporate affairs narrative.
- Serve as a trusted communications adviser to P&T senior leaders, providing counsel on messaging, audience strategy, sequencing, channels, risks and stakeholder engagement.
- Translate complex product, technology and AI topics into clear, accessible and compelling narratives for colleague, hotel and owner audiences.
- Lead complex, multi-stakeholder communications programs from strategy through execution, including change communications, leadership communications, major technology rollouts and colleague engagement initiatives.
- Develop executive messaging, organizational announcements, presentations, talking points, Town Hall content and other high-profile communications.
- Partner across P&T, Global Corporate Affairs and relevant business functions to align communications, anticipate dependencies and ensure a coordinated audience experience.
- Make independent communications decisions within agreed strategies, escalating material reputational, stakeholder or delivery risks when appropriate.
- Establish communications plans, editorial rhythms and measurement approaches that improve awareness, understanding, engagement and adoption.
- Provide leadership and coaching to communications team members, supporting quality, consistency and capability development.
- Apply emerging tools, including AI, to improve communications insight, development and effectiveness while following applicable company standards.
What we need from you
- 8+ years’ experience developing and leading internal, change, executive and issues communications in a complex, global organization.
- Demonstrated ability to advise senior leaders, influence stakeholders, manage multiple priorities, and deliver compelling messages for varied audiences
- Proven ability to lead high-profile, multi-audience communications programs from strategy through execution.
- Demonstrated strategic thinking, strong judgment and the ability to navigate ambiguity, competing priorities and sensitive business issues with limited oversight.
- Experience translating complex product, technology, data or AI topics for non-technical audiences.
- Experience leading, coaching or developing communications professionals.
- Strong understanding of communications measurement and the ability to apply insight to improve outcomes.
- Exceptional writing, editing, storytelling, channel management, project management, stakeholder management, and communications measurement skills.
- Attention to detail.
- Ability to work with tight deadlines.
- Experience using and integrating AI into work processes.
Travel - minimum required
Location - Our hybrid work structure is an expectation of three (3) days in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.
Not this one either?
Claude or ChatGPT reads the other 62,107 for you.
Get better matches →