Sales Enablement Specialist

ExxonMobil exxonmobil.com Open · verified Sep 25, 2026

Chengdu Mid-level Revenue & Sales Operations

At a glance

Mid-level Revenue & Sales Operations role at ExxonMobil. Chengdu.

Pay not stated

RoleRevenue & Sales Operations

SeniorityMid-level

LocationChengdu

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build trusted relationships with customers and internal teams while serving as Sales Operations’ main coordinator
Coordinate requests, forecasts, orders, pricing, rebates, returns, disputes, and other sales activities
Analyze sales data and stewardship reports to produce insights that guide decisions and support outcomes
Lead workflow automation, clearer communications, and system improvements across cross-functional partners
Provide first-line support for CRM and pricing tools, including Salesforce, and represent Sales in audits

What you bring

Strong Excel capability, with Tableau or Power BI experience preferred
Clear Chinese and English communication, plus the ability to present proposals to stakeholders
Independent problem-solving, data analysis, strategic thinking, and cross-functional collaboration skills
Experience in Sales Operations, Customer Service, or Supply Chain work is preferred, ideally within a global company

Who this fits

You’ll suit a mid-level role that combines customer coordination, sales operations, data analysis, and process change. The position is based in Chengdu, China and works with international colleagues, so Chinese and English communication are important. You’ll need to take ownership independently while coordinating across Customer Service, Supply Chain, Receivables, and other functions.

From the employer

ExxonMobil in China

ExxonMobil has a long history in China dating back to 1892 when its predecessor Standard Oil began marketing kerosene to light the Mei Foo lamps at Chinese homes. Today, ExxonMobil’s business portfolio in China spans the full spectrum of the industry, from upstream to downstream, chemicals and technology center.
ExxonMobil has a long-term commitment to China through investments, products, technologies and partnerships, helping meet China’s growing demand for energy and petrochemical products.

What role you will play in our team

The position builds relationships with a dedicated customer portfolio while acting as a coordinator and a primary contact for Sales Operations.
Collaborate with functions such as Customer Service, Receivables, Supply Chain, etc. to enable comprehensive support of the Sales team as well as unique customer needs or issues.
Perform data analysis and generate actional insights to support decision-making and drive business outcomes.
Proactively initiate and drive improvements in automation, communication clarity, and process efficiency to ensure consistent and seamless customer experience.

What you will do

Customer Relationship Management
Build and maintain trust-based relationships with customers and internal business units.
Sales Process and Operational Coordination
Manage internal sales processes and respond to external customer requests (e.g., samples, documentation, surveys). Coordinate with Customer Service, Supply Chain, and Receivables, etc. to resolve issues and meet customer needs.
Take full ownership of escalated sales activities, including supply resolutions, CFBs, product returns, and disputes.

Key Activities include:

Volume forecast, allocation & Order Management
Price upload and settlement
VAT & Rebate Coordination
End to end Operational Support & Customer feedback response
Data & Insight Generation
Prepare / analyze data sets and Sales Stewardship Reports to support sales activities and generate actionable insights
Process Improvement & Change Management
Proactively identify process improvement opportunities and lead initiatives to automate workflows, streamline communication and reduce information handoffs. Lead end-to-end process and system enhancements both within team and across cross-functional partners.
System Support
Provide first-level support for CRM and pricing tools (e.g., Salesforce).
Audit & Compliance Representation
Represent the Sales function during audits and internal assessments (UIAs).

About you

Demonstrated initiative, and ownership in driving tasks forward
Strong independent problem-solving abilities in dynamic environments
Clear communication skill—able to convey information effectively internally and externally, both in Chinese and English
Strong presentation skill – able to articulate ideas and deliver impactful proposal to stakeholders clearly, concisely and effectively.
Strong analytical skills with a data-driven mindset and strategic thinking — capable of deriving actionable insights through comprehensive data collection and analysis from multiple sources. Advanced proficiency in Microsoft Excel is required; experience with Tableau and Power BI is highly preferred.
Demonstrated innovation and continuous improvement capabilities — able to proactively identify process enhancement opportunities and effectively drive change initiatives with cross-functional teams.
Capability to collaborate cross functions, and with international workforce
5-10 years’ experience in Sales Operations, Customer Service, Supply Chain related work is preferred
Experience of working in global company/ MNC is a plus

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Equal Opportunity Employer

ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.