Revenue Operations Analyst
At a glance
Mid-level Revenue & Sales Operations role at Experian. London · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Set global Salesforce CRM and CPQ standards, improving how EDQ users work in both systems
- Administer CPQ releases, including product and pricing changes, documentation, and ongoing maintenance
- Turn complex system changes into developer-ready user stories and escalate requests needing development support
- Build and manage shared Power BI dashboards with clear, useful reporting for global commercial operations
- Provide second-line Salesforce and CPQ support, troubleshooting issues and handling straightforward changes
What you bring
- Previous work in an analytics or operations position
- Strong problem-solving and analytical ability, including advanced Microsoft Excel and Power BI dashboard creation
- Confidence working with people from managers through executive level
- Salesforce administration or CPQ knowledge is desirable
Who this fits
You’ll suit a mid-level analyst role focused on CRM operations, governance, reporting, and analytics across regional sales operations teams. The position is hybrid in London, with forty percent of working time based in the office. You’ll work globally across North America, UK/EMEA, and APAC, partnering with a Revenue Operations Lead rather than managing a team.
From the employer
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
We are looking for a Revenue Operations Analyst to support Experian's global commercial operations within the global Data Quality (EDQ) team. You will collaborate with regional sales operations teams across North America, UK/EMEA and APAC.
You will partner with the Revenue Operations Lead and be a global subject matter expert for Sales Operations strategies within the team.
You will focus on CRM Operations, Commercial Governance, Reporting, and analytics.
- Maintain and establish global standards for end-user best practice within Salesforce CRM and Configure-Price-Quote (CPQ) systems for the EDQ team globally, encouraging and improving user adoption across both CRM systems
- Configure and administrate the CPQ system for EDQ globally, assisting with weekly releases from development sites to production, covering product and pricing updates, documentation, and general system maintenance
- Collaborate with global development teams, creating and escalating high-effort change requests which require development resourcing. Create user stories relating to change requests for system developers
- Contribute to projects relating to strategic plans, for sales automation, reducing administrative tasks or steps within the end-to-end sales cycle
- Create and own global Power BI dashboards, building a shared workspace with user-friendly and informative reports
- 2nd Line Support for Salesforce CRM and CPQ systems, supporting regional sales operations teams with troubleshooting and low-effort change requests
- Previous experience in an analytics or operations role
- A problem solving and analytical mindset with advanced Microsoft Excel and Power BI (creating Power BI dashboards)
- Exemplify initiative, integrity and work toward continuous improvement and learning
- Work at all levels within the company, Managers to Executive level
Desirable
- Knowledge of Salesforce.com Administration or CPQ (Configure-Price-Quote)
Benefits package includes:
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Grade: EB10
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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