Director, 360 Project Management and Marketing Operations

Eljs Open · verified Oct 6, 2026

New York Director Marketing Operations

At a glance

Director-level Marketing Operations role at Eljs. New York · $165,000–$233,000 base.

SalaryStated by Eljs

$165,000 – $233,000

Base salary for this role, in USD per year, as published in the posting.

This role, from EljsOur estimate for the market: $162,500–$208,750Median $188,088

The range includes the market median of $188,088 for lead marketing operations roles in New York.

Worked out from 11 postings that stated pay, median $188,088. Last updated Oct 5, 2026.

RoleMarketing Operations

SeniorityDirector

LocationNew York

Base pay$165,000–$233,000

PostedOct 2, 2026 · 4d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Set master schedules for global marketing campaigns, connecting briefs, creative work and cross-functional teams
Coordinate product samples, inventory and shoot logistics, protecting brand assets and keeping shoots on track
Oversee print, digital, out-of-home and Tiffany.com creative operations across channels
Manage agencies and other outside providers, tracking delivery against scope and controlling costs
Improve project tools and workflows, while guiding social production and campaign calendar execution

What you bring

You bring significant experience in global marketing operations, project management or integrated campaign delivery
You have led complex work across functions, regions and creative teams, with multiple stakeholders involved
You can improve processes and manage external partners, while developing collaborative teams through change

Who this fits

This director-level role suits a senior marketing operations leader who can align teams and guide campaign delivery. It is based in the New York City corporate office and is in-office. The role includes building and developing a team.

From the employer

The Director, 360 Project Management and Marketing Operations is responsible for leading the end-to-end planning, coordination, and operational execution of global marketing communications activations across key channels and workstreams. Reporting to the VP, Global Marketing Communications & Operations, this role serves as the central integrator across campaign pillars, ensuring all initiatives are aligned to briefing strategy, timelines, budgets, and business priorities.

Working in close partnership with Creative and cross-functional teams, this role connects strategy to execution by establishing clear ways of working, driving cross-functional alignment, and ensuring programs are delivered on time, on budget, and to the highest standard. The Director is accountable for strengthening processes, improving visibility and decision-making, and increasing efficiency and consistency across the organization.

This role also leads operational best practices across campaign development and execution, bringing innovation to planning tools, workflows, and delivery models. In parallel, it provides rigorous oversight of external partners and service providers, ensuring strong performance management, clear scopes of work, cost discipline, and high-quality execution in support of global brand objectives.

This is an in-office role based out of our New York City Corporate Office.

Key Responsibilities

360 Project Management & Campaign Orchestration: Own master timelines, end-to-end project schedules, and cross-functional workflows for global marketing initiatives. Act as the central integration hub connecting briefing strategy with creative execution across channels, conducting rigorous brief alignment checks, mitigating operational risks, and ensuring seamless collaboration across internal stakeholders and creative partners
Merchandise & Shoot Operations: Oversee merchandise and logistics operations for internal/external photoshoots, product sampling, and inventory controls, ensuring security, compliance, and seamless execution for all brand assets.
Media & .com Operations: Ensure streamlined operational excellence across media (print, digital, OOH) and omnichannel creative execution (i.e. Tiffany.com.)
External Partner & Vendor Management: Provide rigorous oversight of external providers and agency partners, ensuring strong performance management, strict scope compliance, and cost discipline.
Process Optimization & Best Practices: Drive continuous improvement across project management tools, operational frameworks, and workflows to increase alignment, visibility, and efficiency across the board.
Social Media Operations: Provide strategic and operational leadership for social media production, ensuring flawless execution of digital and social-first initiatives, calendar adherence, and alignment with global campaign strategies.

Requirements:

Ability to lead cross functional teams through transformation and develop highly collaborative teams.
Senior leader with significant experience in global marketing project management, operations, or integrated campaign delivery.
Proven ability to lead complex, cross-functional workflows in a fast-paced, highly collaborative environment.
Strong experience partnering with creative teams and managing multiple stakeholders across functions and regions.
Demonstrated strength in process design, operational improvement, and external partner management.
Excellent communication, judgment, organization, and leadership skills
Strong leadership skills and ability to build and develop a high performing and agile team.

The hiring range for this position ranges from $165,000 - $233,000. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. Management is also eligible for bonus.