Future Opportunities: Relationship Manager
At a glance
Mid-level Account Management role at Elementfleet. Remote, Canada · full-time · CA$100,000–CA$132,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Own retention, renewals, pricing conversations, and growth across an assigned portfolio of enterprise clients
- Build executive relationships across fleet, finance, procurement, operations, and strategy functions
- Create account plans that map each major client's current position, opportunities, and expansion path
- Use Salesforce to track opportunities, risks, renewals, and projected relationship growth accurately
- Coordinate Operations, Product, Consulting, Sales, Finance, and other teams to deliver client solutions
What you bring
- A track record of managing and expanding complex B2B relationships, preferably with large enterprise customers
- Commercial judgment for pricing, contracts, financial trade-offs, and business cases beyond service-level discussions
- Confidence working with senior executives and influencing internal teams without formal authority
- A record of following through on client commitments and taking ownership of important problems
Who this fits
You'll suit a commercially focused relationship leader who can turn client needs into practical solutions and measurable growth. The role is remote from Canada with limited travel. It is a future-opportunities pipeline rather than a confirmed immediate opening.
From the employer
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
This is an evergreen position intended to build a pipeline of qualified candidates for anticipated future openings. While we may not have an immediate vacancy today, we regularly hire for this role and encourage interested candidates to apply so we can connect as opportunities become available.
Own the relationship. Grow the partnership. Make our clients better.
THE OPPORTUNITY
Element manages some of the largest and most complex commercial fleets in the world. But our opportunity with clients goes well beyond managing vehicles.
As fleets become more connected, data-driven and technology-enabled, our clients are looking for a partner who can help them lower costs, improve productivity, manage risk and rethink how their fleets operate.
As a Relationship Manager, you will own a portfolio of important Element clients and be accountable for the health, retention and growth of those relationships. You will know your clients' businesses, understand what matters to their executives and bring the best of Element to solve their problems.
This is not a customer-service role and it is not simply account administration. It is a commercial leadership role for someone who wants to build trusted executive relationships, find opportunities others miss and turn strong client relationships into measurable business growth.
WHAT YOU WILL OWN
- The overall relationship, retention and commercial growth of your assigned client portfolio.
- Executive relationships with the people who influence fleet, finance, procurement, operations and strategy.
- A clear account strategy for every major client: where we are today, where the opportunity lies and how we will grow the relationship.
- Renewals, pricing discussions, expansion opportunities and the introduction of relevant Element products and services.
- A strong understanding of each client's business priorities, fleet economics and operational challenges.
- Accurate visibility into opportunities, risks and expected growth through disciplined use of Salesforce.
- The internal team required to deliver for the client — bringing together Operations, Product, Consulting, Sales, Finance and other Element capabilities when needed.
WHAT SUCCESS LOOKS LIKE
- You deepen relationships rather than simply maintain them.
- Your clients see you as a trusted business partner who understands their company, not simply their fleet.
- You consistently identify opportunities to increase value for the client and expand Element's relationship — through additional services, geographies, products or capabilities.
- You anticipate renewal and relationship risks before they become problems.
- And you make Element easier to do business with by taking ownership, navigating the organization and getting things done.
WHO WE ARE LOOKING FOR
- You are commercially minded, curious, and comfortable dealing with senior executives.
- You ask good questions, understand how businesses make money, and can translate a client's problem into an actionable solution.
- You have successfully managed and grown complex B2B relationships, ideally with large enterprise customers.
- You are comfortable discussing pricing, contracts, financial trade-offs and business cases — not simply service levels.
- You can influence across an organization without relying on hierarchy, and clients trust you because you do what you say you will do.
- Most importantly, you take ownership. When something matters to your client, you see it through.
- Experience in fleet, mobility, transportation, financial services, technology or another complex B2B services environment is helpful, but not essential. We are more interested in what you have accomplished and how you think.
WHY ELEMENT
Element is the world's largest publicly traded pure-play automotive fleet manager, serving sophisticated organizations across North America, Australia, New Zealand and Ireland.
We combine scale and deep fleet expertise with an expanding set of technology, data and mobility capabilities. For someone who wants to work with major companies on meaningful operational and financial challenges — and help shape what modern fleet management becomes next — this is an interesting time to join us.
LOCATION AND WORKING ARRANGEMENT
- Location: Canada
- Working arrangement: Remote
- Travel: Limited travel
COMPENSATION
The hiring base salary range for this position is $100,000 - $132,000 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.
By applying, you'll be considered for future opportunities that align with your experience. While there may not be an immediate opening, our recruiting team reviews applications on an ongoing basis and may contact qualified candidates for exploratory conversations, networking opportunities, or future positions as hiring needs arise. Because this is a talent pipeline posting, the timing of recruiter outreach will vary based on business needs and anticipated openings.
What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.
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