LifeLine Communication Specialist Transport I

Ekcm Open · verified Sep 10, 2026

Indianapolis Full-time Mid-level Communications

Mid-level Communications role at Ekcm. Indianapolis · full-time · no salary stated · we estimate $75,000–$151,000.

Estimated pay

Ekcm has not published a salary for this role. The figure below is our estimate, not theirs.

$75,000 – $151,000

What the middle half of mid-level communications roles in Indianapolis paid, among postings that did state a salary.

Worked out from 8 postings that stated pay, median $96,000. Last updated Mar 10, 2026.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Triage patients to the appropriate level of ground or flight transport care
Exchange critical updates with ground and flight crews while tracking transports in progress
Support dispatch and call-center communications for safe, patient- and family-centered transport
Contribute to assigned short- and long-term projects

What you bring

Relevant industry experience in the stated zero-to-three-year range
Dispatch, call center, or customer service experience, with EMT certification preferred
Strong communication skills plus knowledge of transport duties, communications equipment, and technology
Complete dispatch orientation and any required Certified Flight Communicator training within eighteen months
Type twenty to thirty words per minute and use MS Word, MS Excel, and the CAD system

Who this fits

You’ll suit a collaborative communicator who can handle critical information accurately and stay current in medical transport. The role is full time in Indianapolis with three scheduled twelve-hour shifts. You’ll also complete assigned clinical rotations or operational experiences by their due dates.

From the employer

Full Time (3, 12 hour scheduled shifts), Indianapolis, IN

Works in our LifeLine dispatch/call center to help triage patients to the correct level of medical transport care, communicates with ground and flight crews, provides flight/ground following and communications, and assists with a variety of short and long-term projects. Works collaboratively with others to deliver the safest and highest quality patient and family centered care possible during transport. Dispatch, Call Center and Customer Service experience preferred.

• May require Certified Flight Communicator certification or equivalent training within 18 months of hire; Must maintain current certification by completing required continuing education courses.
• Requires successful completion of a dispatch orientation program upon hire.
• Requires a minimum of 0-3 years of relevant industry experience; EMT certification preferred.
• Dispatch experience preferred.
• Requires excellent communication skills; in-depth knowledge of communication equipment and technology; and knowledge of transport responsibilities in order to give and receive critical information accurately.
• Remains current and active in the profession and the medical transport industry.
• Completes clinical rotations or operational experiences as assigned and by the completion due date.
• Ability to type a minimum of 20-30 words per minute.
• Ability to work with computer programs such as MS Word, MS Excel, and our CAD system.

Watch the Realistic Job Preview Video: iuhealth.org/lifeline