AI Enablement & Adoption Manager
At a glance
Manager-level Customer Success role at Egup. Mandaluyong City.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find practical, high-value AI applications across organizational functions and move the simplest ones into pilots
- Create and launch AI-supported tools and workflows, then connect them with existing systems and processes
- Train teams on everyday AI use and serve as an internal resource for applying it effectively
- Set lightweight rules for data handling, accuracy, and risk while documenting reusable playbooks
- Coordinate with Sales Operations, Business Transformation, IT, and other teams to clear blockers and shape the AI roadmap
What you bring
- At least ten years of overall work experience, including three years delivering, enabling, and driving adoption of AI
- Hands-on use of generative AI, plus strong prompt design and workflow-building ability
- Experience with no-code or low-code automation and connecting AI to CRM, reporting, or ticketing systems
- Working knowledge of APIs, basic scripting such as Python, and data quality, privacy, and access controls
- Strong business judgment, structured problem solving, change adoption, and project or program management skills
Who this fits
This role suits an experienced practitioner who can turn AI ideas into working tools, embed them in daily operations, and help teams adopt them. You’ll collaborate with Sales Operations, Business Transformation, IT, and other functions. The position is based in Mandaluyong City, Philippines.
From the employer
AI Enablement & Adoption
The role is responsible for identifying, piloting, and embedding practical AI solutions into existing business processes. The role focuses on hands-on delivery, early wins, and building foundational AI capability across the organization with cross-functional collaboration.
Key Responsibilities:
AI Use-Case Delivery
- Identify high-impact, low-complexity AI use cases across the various functions in the organization
- Work with IT and relevant business functions to identify and enable required AI tools / technologies for application
- Design, prototype, and deploy AI-enabled tools and workflows
- Integrate AI into existing systems and processes
Adoption & Enablement
- Embed AI into daily workflows
- Deliver practical training to drive adoption
- Act as an internal advisor on effective AI usage
Foundations & Guardrails
- Establish lightweight AI usage guidelines (data handling, accuracy, risk awareness)
- Document playbooks and reusable patterns
- Identify risks and limitations early
Stakeholder Collaboration
- Partner with Sales Operations, Business Transformation, IT, and other teams
- Escalate blockers and dependencies
- Contribute to longer-term AI roadmap development
Requirements:
- At least 10 years of total work experience of which 3 years are in the area of AI deployment, enablement, and adoption (with proven track record on it); rest of work experience on related or adjacent fields like automation, analytics, digital transformation, etc.)
- Strong business acumen
- Structured problem solving
- Change management and adoption
- Project and program management
- Practical experience with generative AI tools (e.g., large language models, AI copilots)
- Strong prompt engineering and workflow design skills
- Experience using no-code / low-code automation platforms
- Ability to integrate AI tools with existing systems (CRM, reporting, ticketing)
- Working knowledge of APIs and basic scripting (e.g., Python or similar)
- Understanding of data concepts such as data quality, privacy, and access controls
- Ability to evaluate AI tools and vendors based on business fit and risk
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