Manager, Editorial Colleague Communications

Egug Open · verified Sep 10, 2026

Hybrid New York Full-time Manager Communications

Mid-level Communications role at Egug. New York · full-time · no salary stated · we estimate $80,050–$135,000.

Estimated pay

Egug has not published a salary for this role. The figure below is our estimate, not theirs.

$80,050 – $135,000

What the middle half of mid-level communications roles in New York paid, among postings that did state a salary.

Worked out from 45 postings that stated pay, median $99,350. Last updated Sep 4, 2026.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Find and produce colleague-focused stories about business priorities, culture, performance, and thought leadership
Set the editorial calendar and coordinate publishing across the internal communications network
Run the daily content pipeline and publish updates to the #CompanyNews Slack channel
Create analytics reports and share insights that improve content performance over time
Test new formats, AI tools, and digital approaches for creating and measuring colleague content

What you bring

Bring six to eight years in content, editorial, journalism, or communications at a large company or established media organization
Turn complicated subjects into clear, engaging stories for colleagues
Write and edit across social copy, short-form video, graphics, podcasts, and interactive content
Understand digital publishing, social trends, and ways to engage audiences
Manage competing priorities while building relationships across teams and time zones

Who this fits

You’ll suit this role if you bring a social-first approach, strong editorial judgment, and curiosity about new formats and AI-enabled workflows. The role is based in New York with a hybrid arrangement and requires working eligibility in the United States. The company will not provide visa sponsorship.

From the employer

Corporate Affairs and Communications (CA&C) is a global strategic function that uses a variety of programs and platforms to shape and communicate American Express’ brand message and key business initiatives to shareholders, colleagues and the community-at-large. Our team oversees global public affairs and media relations, social media, colleague communications, and corporate sustainability.

The Manager, Editorial Colleague Communications will work across all aspects of our internal newsroom, including story-mining, editorial calendar management, content creation and amplification. This role will help support the evolution of our intranet into a dynamic, multimedia storytelling platform – shaping how colleagues discover, engage with, and act on the information, stories, programs, and experiences that matter most to them.

We're looking for an experienced communicator who is deeply immersed in the latest social media and content trends and brings a social-first mindset to colleague communications. The Manager should be comfortable experimenting with new formats and creating engaging, bite-sized content across channels – from short-form video and graphics to polls, interactive content, and other emerging formats – while embracing AI-enabled tools and experiences to continually evolve how we engage colleagues. This position reports to the Vice President, Enterprise Editorial & Strategy.

Source, develop and produce colleague-centric stories across a range of formats that keep our global audience informed and engaged around the company's business priorities and performance, heritage and culture, and thought leadership.
Create content that balances enterprise priorities with fresh, engaging storytelling, bringing strategic judgment and a social-first mindset to how we inform, engage, and at times surprise and delight colleagues.
Manage the editorial calendar, coordinating across the internal communications ecosystem to ensure a strategic content cadence.
Manage the day-to-day content pipeline and publishing for the #CompanyNews Slack channel.
Contribute to a data-informed content strategy by developing analytics reports and sharing relevant insights with our stakeholders to improve content performance YoY.
Stay curious and adapt quickly to emerging technologies, including AI, thoughtfully testing new tools and approaches to evolve how we ideate, create, personalize, and measure content.
Partner closely with stakeholders across Corporate Affairs & Communications to identify storytelling opportunities, align on priorities, and ensure consistent messaging across channels.

Minimum Qualifications

6–8 years of experience in content creation, editorial, journalism or communications at a large, global or publicly traded company, or within an established media organization.
Exceptional storytelling skills, with experience translating complex topics into clear, compelling narratives that resonate.
Excellent writing and editing ability, paired with a deep understanding of digital publishing, emerging social and content trends, and audience engagement strategies.
Experience creating content across multiple formats, including social copy, short-form video, graphics, podcasts, and interactive content.
Creative, proactive mindset with a passion for identifying fresh storytelling opportunities and bringing new formats and approaches to life.
Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to build relationships and collaborate effectively across functions, teams and time zones.

Preferred Qualifications

Experience with publishing platforms/CMS, analytics and content measurement tools, with the ability to turn insights into compelling colleague communications.
Comfort with AI and emerging technologies, with curiosity and enthusiasm for exploring how new tools can enhance content creation and editorial workflows.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.