Senior Internal Communications Officer
At a glance
Senior Communications role at Egpa. Croydon · full-time · £51,738–£53,919 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build communications campaigns that help employees understand priorities, take part in change and recognise successes
- Advise directors, senior managers and project leads on communications strategy
- Plan staff events, webinars and other activities that bring employees into corporate priorities
- Create content for digital and traditional channels, including video, and assess its impact
- Handle communications on corporate issues and reputational risks while supporting change programmes
What you bring
- Substantial experience in internal communications, employee engagement or corporate communications
- A record of delivering campaigns that engage varied audiences and produce measurable results
- Strong writing, careful attention to detail and confidence advising senior leaders
- Experience taking complex communications projects from planning through evaluation
Who this fits
This senior role suits an experienced communications professional who can balance strategic advice with hands-on campaigns, content and events. You’ll support the Internal Communications Manager as a senior team member. The position is based in central Croydon under a hybrid working policy and involves thirty-six hours per week.
From the employer
Salary range: Grade 12 £51,738 £53,919 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
This is an exciting opportunity to play a leading role in how we communicate with and engage more than 3,500 employees across Croydon Council. You'll help colleagues understand our priorities, support organisational change, celebrate success and build a strong, connected workforce.
Working at the heart of the organisation, you'll provide strategic communications advice to senior leaders, develop high-impact campaigns and lead corporate engagement activities that support the council's priorities and help bring our culture and values to life.
What you'll be doing
Key responsibilities include:
Developing and delivering creative communications and engagement campaigns
Providing strategic communications advice to directors, senior managers and project leads
Planning and delivering corporate staff events, webinars and engagement activities
Creating compelling content across digital and traditional channels, including video
Supporting organisational change and improvement programmes through effective and timely communication
Managing communications responses to corporate issues and reputational risks
Measuring and evaluating communications activity to improve outcomes and demonstrate impact
Supporting the Internal Communications Manager as a senior member of the team and helping to drive continuous improvement across the service.
About you
You'll be an experienced communications professional with a track record of developing and delivering successful campaigns that engage diverse audiences and achieve measurable outcomes.
We're looking for someone who:
Has substantial experience in internal communications, employee engagement or corporate communications
Can provide confident strategic advice to senior leaders and stakeholders
Is an outstanding writer with excellent attention to detail
Has experience managing complex communications projects from planning through to evaluation
Is comfortable working in a fast-paced environment and handling competing priorities
Can think creatively, challenge constructively and identify innovative ways to engage audiences
Understands change communications and staff engagement best practice
Has experience producing content across a range of channels, including video and digital platforms
Has experience designing and delivering events and engagement activities
Brings strong political awareness and sound judgement when dealing with sensitive issues.
Why join us?
Croydon is London's largest borough by population and one of its most diverse. As we continue our improvement journey, effective communication and employee engagement have never been more important.
You'll join a friendly, supportive team that values creativity, collaboration and continuous learning. You'll have the opportunity to work on high-profile corporate projects, influence organisational culture and make a real difference to how our people experience work at Croydon Council.
Additional information
This is a full-time position (36 hours per week), based in central Croydon under the council’s hybrid working policy.
If you are interested, please look at the role profile for more information about the essential criteria that will be used to shortlist candidates.
If you have any questions, please email internal.communications@croydon.gov.uk
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