Public Relations & Marketing Manager - Coco de Mer, Tapestry Collection by Hilton

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for shaping the hotel's public image, managing media relationships, and driving brand visibility through compelling storytelling and proactive outreach. As a Public Relations Manager, you’re not just developing and executing effective communication – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. As a Public Relations & Marketing Manager, you’re not just leading the hotel’s communications and media engagement efforts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Media Relations: Build and maintain strong relationships with local and national media to secure positive coverage and manage reputation.
• Communication Strategy: Craft press releases, media pitches, and internal communications that reflect the hotel’s brand and voice.
• Crisis Management: Respond swiftly and effectively to reputational challenges with transparent and strategic communication.
• Social Media Engagement: Manage social platforms to promote the hotel, engage audiences, and amplify brand messaging.
• Campaign Planning: Develop and execute PR campaigns aligned with business goals and marketing initiatives.
• Content Development: Create engaging narratives and promotional content that highlight the hotel’s unique offerings.
• Cross-Functional Collaboration: Coordinate with marketing, sales, and operations teams to ensure consistent messaging and guest experience.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Bachelor’s degree in Public Relations, Communications, Marketing, or related field
• Minimum 5 years of experience in PR or marketing communications, preferably in hospitality
• Excellent verbal and written communication skills
• Proven experience in media relations and crisis communication
• Strong understanding of social media platforms and digital engagement
• Creative mindset with strong storytelling abilities
• Analytical skills to measure campaign effectiveness and adjust strategies
• Leadership experience with the ability to manage teams and collaborate across departments