Director Group Sales (Hilton Aruba and The Westerly)

Exceptional Hospitality Starts with You

The location for this position virtual/remote (within the U.S.)

With more than 600 Sales professionals in offices around the world, our Global Sales Team ensures our owners and operators receive the combined benefits of scale, access, competence, and experience. Our Sales teams are fully engaged in providing a differentiated selling platform for our portfolio of brands. We focus on being the most global, integrated, and relevant salesforce in the industry, to grow market share. Our global sales team is consistently recognized as a top-selling and customer-service-focused organization throughout the industry. We conduct business in 42 languages serving 25,000 customers in 119 countries from offices located around the globe. This ensures that the team truly understands the unique needs and opportunities of regions worldwide, right down to the local level. Reporting to the Commercial Director, supporting the Hilton Aruba and The Westerly, you will lead a sales team and be responsible for group sales efforts.

What you'll do during a typical day:

• Represent the hotel by soliciting, responding to, and negotiating complex group accommodations (generally over 50 guest rooms).
• Negotiate contracts with customers and commission agreements with third-party agencies.
• Initiate the preparation of proposals and contracts to advise prospective customers for the hotel guest rooms, meeting space, date, space, and rate availability. Develop and quote prices for same.
• Implement monthly action calendar, completing plans as outlined and submitting monthly memos, evaluating plans' efficiency.
• Conduct verbal sales presentations to prospective clients. Internally promote Hilton Hotels Corporation CORE programs. Meet with and entertain clients some of which will require travel.
• Manage travel and tradeshow schedules, maintaining budgets and assessing return on activity.
• Coordinate ongoing research of the industry to detect trends and related information to develop marketing strategies. Make reasonable recommendations and contribute research and ideas to improve potential from different markets.

How you'll collaborate with others:

• Direct the solicitation efforts for sales staff while reviewing sales contracts and overseeing rate, date, and space commitments for group room sales within the hotel.
• Monitor the sales efforts of the Group Sales Department through written and verbal communication with On Property and Remote Sales Staff
• Coordinate the staffing, training, and performance reviews for the department. Mentor and counsel staff toward improvement.

Deliverables you'll take ownership of:

• Ensure preparation of sales, booking and projection reports, collaborate on monthly forecast and budgets.
• Solicit group sales by visitation contract, selective, invitation, entertaining, and field trip sales methods.

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of hotel sales experience
• Two (2) years of supervisory experience
• Experience with geographic and vertically designated markets.
• Knowledge of the travel industry, current market trends, and economic factors.
• Skill in the delivery of sales presentations.
• Travel up to 30% of the time domestically and internationally

It would be useful if you have:

• Luxury Sales experience
• Proficiency with Delphi.fdc
• College degree
• Bilingual in Spanish, Papiamento, and/or Dutch

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.