Advisor, Public affairs and public relations
At a glance
Mid-level Public Relations role at Desjardins. Lévis · full-time.
Pay not stated Public Relations salary
growthroles summary, based on the employer's posting.
What you'll do
- Handle feedback and complaints from members, clients, employees and practitioners, then identify the outcomes needed to resolve underlying issues
- Help put objectives into practice through solutions, policies, programs and action plans
- Study data, draw conclusions and prepare recommendations and reports
- Mediate between people and business areas, negotiating agreements where needed
What you bring
- A degree in a relevant discipline, with at least two years of related work experience
- You need to know French
Who this fits
This mid-level role suits someone comfortable working across groups and resolving complaints through analysis, recommendations and negotiation. The position is based in Lévis and is hybrid.
From the employer
As a public affairs and public relations advisor, you help maintain the organization’s image and promote policies and programs for external audiences through public relations, media relations, lobbying and institutional affairs. You handle complaints to improve strained relationships with members/clients and protect the organization’s reputation and brand image. You advise and assist clients and partners as part of complaint resolution interventions. You develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:
- Process suggestions, comments and complaints from members, clients, employees and practitioners
- Diagnose issues, challenges and needs to determine target outcomes
- Help develop and implement objectives, solutions, policies, programs and action plans
- Analyze data, conduct studies, make recommendations and write reports
- Serve as mediator between individuals and sectors and negotiate agreements
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Communications (FG)Unposting Date
2026-11-8Not this one either?
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