Senior Manager, Strategic Account Manager
At a glance
Senior Account Management role at Delivery Hero. Bangsar South · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow existing client relationships while finding additional business opportunities
- Deliver against weekly and monthly KPIs, while increasing revenue and gross profit across accounts
- Create marketing initiatives that keep the platform’s offer current
- Build and negotiate commercial proposals that work for foodpanda, partners and customers
- Coordinate with support teams and produce vendor performance and financial reports for review
What you bring
- At least five years in account management, preferably in a similar role
- A record in account management or territory sales, including B2B selling and preferably eCommerce work with FMCG brands
- Consultative selling ability, strong persuasion and influence, plus clear communication
- Strong analysis, numeracy, commercial judgment, problem solving and attention to detail
Who this fits
You’ll suit this role if you can operate independently as a significant individual contributor while partnering closely with management. The position is based onsite in Bangsar South, Malaysia, and reports to the Lead, Account Management. It fits someone who is target-focused, relationship-oriented, organised and comfortable working under pressure.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
We’re looking for a highly driven and motivated Senior Manager, Strategic Account Management for our Marketplace team in Malaysia. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.
This role will be based in Malaysia and will report to the Lead, Account Management.
Responsibilities:
- Manage and expand relationships with existing clients and proactively identify further new business opportunities
- Achieve and exceed on weekly and monthly KPIs
- Maintain and grow the revenue and gross profit of each account
- Keep the platform fresh by implementing creative marketing initiatives
- Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
- Use and create management reports to assess performance of vendors
- Prepare weekly/monthly financial & performance reports for internal and external review
- 5 to 7 years’ experience within an Account Management role preferable
- Proven track record of Account Management or Territory Sales with B2B sales experience, preferably in eCommerce for FMCG brands
- Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer
- Strong relationship builder, has a positive attitude and is a team player
- Highly driven, self-motivated, target oriented, resilient and tenacious
- Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn
- Strong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas
- Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment
- Highly organised and plans and prioritizes work effectively
Not this one either?
Claude or ChatGPT reads the other 93,030 for you.
Get better matches →
