Manager, Strategic Account Management
At a glance
Manager-level Account Management role at Delivery Hero. Xinyi District · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build growth plans for accounts, finding ways to expand, run campaigns or improve menus
- Lead recurring account reviews to agree on goals and examine performance
- Negotiate contracts, manage commercial terms and plan account budgets
- Coordinate teams to deliver initiatives on schedule, then assess campaign and sales results to improve ROI
- Refine team workflows and pass useful practices across the group
What you bring
- At least five years in account management or strategic partnerships, preferably with AAA or chain brands
- You bring strong commercial judgment, analytical ability and fluency with Excel and dashboards
- You communicate well with stakeholders and speak Mandarin fluently, with professional English
Who this fits
This manager role suits someone with substantial account or partnership experience who can handle commercial negotiations and performance analysis. The role is onsite in Xinyi District.
From the employer
foodpanda 為全球領先的本地食品配送平台配送平台- Delivery Hero 集團旗下品牌。我們的使命是提供快速、便利且優質的服務，將美食與生活必需品直送到消費者家門。業務遍及全球65 個國家。Delivery Hero 總部設於德國柏林，並自 2017 年起於法蘭克福證券交易所上市，目前為 MDAX 指數成分股。
1. Develop account growth plans and identify opportunities, e.g. expansion, campaigns, menu optimization.
2. Lead regular business reviews to align on goals and performance insights.
3. Own commercial terms, including contract negotiation and budget planning.
4. Drive cross-functional execution and ensure timely delivery of initiatives.
5. Analyze campaign and sales performance to improve ROI.
6. Optimize internal workflows and share best practices across the team.
1. 5+ years of experience in Account Management or Strategic Partnerships, ideally with AAA or chain brands.
2. Strong commercial and analytical mindset; fluent in Excel and dashboards.
3. Excellent communication and stakeholder management skills.
4. Fluent in Mandarin and professional in English
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