Marketing Operations, Sr. Associate
Senior Marketing Operations role at Cvshealth. New York · full-time · $50,188–$122,400 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You run campaign operations for cross-functional teams delivering member education
- You manage approvals, version control and reviewer feedback for campaign materials
- You lead implementation meetings, build launch timelines and resolve blockers
- You review proofs across formats, flag errors and confirm requested revisions
- You monitor live campaigns, maintain reports and support budgets, dashboards and experiments
What you bring
- You have at least two years in marketing operations at a large corporation
- You offer experience in project management, marketing strategy or operations, or consulting
- You hold a bachelor’s degree or have equivalent experience
- You can work with PowerPoint and Excel for deliverables, pivots and reporting
- You adapt quickly, work independently and handle ambiguity in agile test-and-learn settings
Who this fits
You’ll fit a role that values healthcare passion, comfort with ambiguity and autonomous work. The position is based in New York City with a hybrid schedule and full-time hours. Experience in healthcare is preferred but not required.
From the employer
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
The Marketing Operations, Senior Associate (Hybrid) is at the center of operational and project management workstreams in the NYC-based "Behavior Change Pods" agile marketing organization.As the Marketing Operations, Senior Associate (Hybrid) you will own and execute marketing operations for a portfolio of "Next Best Actions" campaigns that help over 20 million Aetna members get healthier, reduce medical cost, and raise member satisfaction. Using advanced analytics, cutting-edge marketing tools and agile methodology you’ll gain experience sending health prompts to members, guiding them to manage their health and navigate a complex care system in a friendly way. This is more than just a marketing job! Come onboard and help us improve population health for our members through behavioral change.Responsibilities include, but not limited to:Manage the “operational backbone” of a cross-functional, multi-disciplinary team delivering educational campaigns to Aetna members (disciplines include data science, data engineering, creative, marketing technology, and more)Manage trafficking of marketing campaigns within Aetna content approvals ecosystem – support necessary legal and regulatory reviews by packaging and submitting materials; prepare responses to reviewer feedback; manage version control and troubleshoot any conflicting feedback to ensure timely and compliant delivery of approved campaign assets.Lead cross-functional Campaign Team implementation meetings; create timelines and track status toward campaign launch, negotiating blockers as they arise.Review and approve highly customized test and final proofs across multiple formats and media, utilizing a variety of campaign materials, including content grids, test briefs, checklists, prior approval forms or other job aids. Escalate inaccuracies, inconsistencies, or errors to Campaign Team; ensure that revisions have been applied when feedback is provided.Coordinate between external partners, internal teams and reviewers on timelines, budgets, and requirements and manage vendor interactions as neededConduct ongoing monitoring for active campaigns, maintaining deliverability reports and escalating to leadership as neededManage Pod finances and other reporting/dashboardsSupport general project management and co-develop key artifacts and processes internally to ensure the Pod is a “well-oiled machine”Synthesize learnings from "test & learn" marketing experiments on a regular basisSTRETCH ROLE (after 6+ months, with high performance on primary tasks): Own development of some 'behavior change' campaigns end-to-end – building on operational leadership to own strategy and facilitate creative development through execution deployment
Required Qualifications
Preferred Qualifications
Education• Bachelors or equivalent experience required• 2-5 years experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$50,188.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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