Senior Renewals Manager, Enterprise

Culture Amp cultureamp.com Open · verified Sep 14, 2026

New York Austin TexasChicago Senior Account Management

Senior Account Management role at Culture Amp. New York · $105,000–$122,500 base.

On-target earningsStated by Culture Amp

$105,000 – $122,500

On-target earnings for this role, in USD per year, as published in the posting. Base plus commission; the split is in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build renewal plans for complex, high-value enterprise accounts
Run the renewal pipeline, improve forecasts, and clear CRM bottlenecks
Guide C-level conversations and resolve difficult customer concerns
Manage multi-year contracts with accurate, compliant CRM records
Spot expansion opportunities and hand them to Account Managers for execution

What you bring

Experience owning enterprise renewals and meeting retention targets
Strong negotiation, analysis, and leadership capabilities
Working knowledge of SFDC and Vitally
Confidence influencing and communicating with C-level executives

Who this fits

You’ll suit a senior renewals professional who can balance customer priorities with business goals and work through complex negotiations. The role is based in the NYC office and requires in-person work one to two days weekly; fully remote applications will not be considered.

From the employer

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.

Key Responsibilities:

Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.

Qualifications:

Proven experience managing enterprise-level renewals and achieving retention metrics.
Advanced negotiation, analytical, and leadership skills.
Proficiency in CRM tools like SFDC and Vitally.
Ability to influence and communicate effectively with C-level executives.

Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.

For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.

The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

OTE Salary (US)$105,000—$122,500 USD

Perks & Benefits

At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

Equity through our Employee Share Option Program, so you can share in our long-term success
Learning programs and coaching to help you thrive and grow
Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
Inclusive parental leave from day one
A MacBook and budget to set up your home workspace, enabling flexibility
Five annual social impact days to to give back to causes that matter to you
Medical insurance coverage for you and your family (Available for US & UK only)

Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.

Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.

Accommodations & Data Privacy

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.