Communications Manager
At a glance
Mid-level Communications role at CrossBoundary. Nairobi City · full-time.
Pay not stated Communications Manager salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Set the Group’s editorial direction, calendar and distribution plans across platforms, audiences and business cycles
- Turn technical analysis and sector expertise into articles, reports, case studies, executive writing and multimedia
- Build repeatable content workflows, standards, templates and repositories that improve production quality and speed
- Measure content through reach, engagement, inquiries, pitches and pipeline influence, then adjust future priorities
- Lead communications for priority events, media activity and stakeholder messaging before, during and after each engagement
What you bring
- At least five to seven years in content strategy, strategic communications, editorial or corporate communications
- Ownership of content serving multiple business lines, audiences or geographies, backed by published writing and editing work
- A record of building content systems such as workflows, calendars, standards and repositories
- Experience using performance evidence to make editorial choices and managing vendors against budget and quality
- Confidence working independently across globally distributed teams and competing deadlines
Who this fits
You’ll suit a senior communications operator who can write for executives, translate technical or investment material, and advise stakeholders across teams. The role is based in the Nairobi office and works with globally distributed colleagues. You’ll manage freelance writers, editors, designers and multimedia producers, while reporting to the Global Head of Communications.
From the employer
CrossBoundary Group
About the firm
CrossBoundary Group is a mission-driven investment and advisory firm that unlocks the power of capital for sustainable growth and strong returns in underserved markets. CrossBoundary Advisory provides transaction and investment advisory services, having developed a specialized expertise in unleashing investment across all sectors in these markets. CrossBoundary Advisory has advised on over US$12bn worth of transactions across 75 countries globally, serving our clients from 25 offices spread across Africa, Asia, Europe, and the Americas. Our advisory clients include governments, development finance institutions, private equity firms, Fortune 100 companies, and research institutions.
Our investment platforms, CrossBoundary Energy, CrossBoundary Access, Fund for Nature, and CrossBoundary Real Estate, directly finance projects to bring cheaper, cleaner, and more reliable electricity, provide capital for nature-based solutions, as well as education infrastructure, to developing countries. Anchoring the Group’s work in the renewable energy sector, CrossBoundary Energy is currently active in more than 20 countries and has a portfolio of over US$600 million of renewable energy projects for commercial and industrial clients across the Africa and Australia. CrossBoundary Access uses blended finance and an innovative project financing structure to unlock capital for mini-grids with a mission to bring electricity for the first time to more than 170,000 people. Learn more at www.crossboundary.com
What you'll do
CrossBoundary Advisory is recruiting a full-time Communications and Event Manager. You will be responsible for the planning and execution of high-impact communications campaigns and events that deliver strong results for our clients and our globally distributed firm. This role involves working closely on project teams to understand client needs and deliver against clear timelines. The Communications and Events Manager will ensure all events and deliverables align with the firm’s strategic goals and client expectations. This role requires strong communication skills, technical knowledge, and the ability to work across multiple teams in diverse global markets.
The Communications and Events Manager will be a member of CrossBoundary Group’s Communications team and report to the Global Head of Communications. You will work closely day-to-day with CrossBoundary Advisory’s investment advisory teams around the world, as well as the Corporate Development and Administration departments.
Who you are
Acts Like an Owner. Takes end-to-end accountability for the content pipeline. You do not wait for direction to unblock a stalled asset, chase a subject matter expert, or reposition a piece. You advocate for resources when the work requires them and ties that case to business goals.
Prioritizes Results. Develops content strategies that serve commercial objectives across distinct businesses. You define what success looks like before publishing, track performance against it, and reallocate effort based on evidence.
Stakeholder Leadership. Acts as trusted content adviser to partners and platform leads who do not report to them, and secures their time, in-depth thinking, and sign-off. You coach colleagues inside and outside the department and raise the professional standard around you.
Skilled Communicator. Writes and edits at publication standard with minimal review. You QA and elevate other people’s work to CrossBoundary standard without flattening their voice.
Relentlessly Curious. Produces work that leads the industry rather than matches it. You track how technology, analytics, and audience behavior are changing communications, and you apply learnings to your work and how the team operates.
Manages Resources. Forecasts and requests project budgets, monitors delivery against them, and holds agencies, freelancers and production partners to quality and value. You are meticulous about where spend goes, and you can defend every line of it.
ResponsibilitiesGroup content strategy and editorial ownership
Own CrossBoundary Group’s content strategy and editorial calendar from planning through publication, aligned to business development cycles, fundraising timelines and the events calendar
Set quarterly and annual editorial priorities in partnership with the Director of Global Communications and platform leadership
Manage distribution and amplification plans for major publication assets across owned, partner, media and search channels, with accountability for reach, downloads and qualified engagement
Run cross-functional editorial planning that connects content priorities to commercial goals across all platforms
Conduct quarterly content audits and gap analyses, and ensure no platform is underserved relative to its business importance
Content and thought leadership development
Maintain segmented messaging matrices per platform and ensure published content holds to them
Convert technical analysis, project learnings and sector expertise into publication-ready thought leadership: articles, sector and market explainers, data-led commentary, case studies and reports, short form multimedia, and more
Copy write and shape executive content for Group and platform leadership, including op-eds, speeches, panel material and social media commentary
Position CrossBoundary perspectives within live market and policy debates, timed to industry moments and the firm’s event calendar
Position and pitch CrossBoundary’s expert-driven publications as event and media anchors, including speaking opportunities, roundtables, webinars, podcasts, co-authorship/placement, and more
Support emerging business lines and platforms as their content needs evolve, establishing narrative foundations rather than one-off assets
Content systems and governance
Build and own the workflows, briefs, templates, taxonomies and repositories that make content production predictable and repeatable
Document standards, brand voice and editorial guidelines, and reduce time to publish through process, documentation, and tooling
Identify and apply ethical AI-assisted workflows that improve throughput without compromising quality or authenticity
Measurement and performance
Define the KPIs that matter for each content type and audience, and report against them on a monthly and quarterly cadence
Connect content engagement to business outcomes: inbound inquiries, RFP participation, pitch meetings, investor conversations and pipeline influence
Translate performance data into strategic recommendations that change what the department does next quarter, not just what it reports
Event and strategic engagement communications
Guide on and lead content and communications for priority Group and platform events, including pre-event positioning, on-site content capture and post-event amplification
Build content programs around major industry moments so the firm’s presence produces published assets rather than attendance alone
Coordinate with events colleagues on messaging, collateral, speaker material and delegate-facing communications
Media and stakeholder coordination
Coordinate inbound and outbound media activity, including press releases, statements, media lists, briefing notes and interview preparation
Track the news agenda and identify moments where CrossBoundary has a credible and differentiated position
Manage relationships with external agencies and media partners where engaged
Assist with stakeholder, client, and investor relations as it relates to unified message delivery and content development
Team collaboration and capability building
Work in close partnership with the distributed Communications Department, Corporate Development, Investor Relations, People, and Business Development teams on content production and events delivery
Run trainings and workshops across the department and firm on writing, messaging and content standards
Manage freelance writers, editors, designers and multimedia producers to scale production
Qualifications
Required
5 to 7 years of progressive experience in content strategy, strategic communications, editorial or corporate communications
Demonstrated ownership of a content portfolio across multiple business lines, audiences or geographies
Excellence in writing and editing, with a portfolio of published storytelling and experience writing for senior leaders
Track record building content systems, not only producing content: workflows, calendars, standards and repositories
Experience using performance data to shape editorial decisions
Strong judgment and prioritization under competing deadlines, with the confidence to make calls without waiting for direction
Experience managing external vendors, agencies or freelancers against budget and quality standards
Experience working across global, distributed teams
Preferred
Experience translating technical, financial or investment content for non-specialist audiences
Working knowledge of French or another language relevant to CrossBoundary’s markets
Experience coordinating media relations in complex or sensitive environments
Familiarity with analytics and business intelligence tools, SEO, and content architecture
Experience with the ethical application of AI tools in a communications workflow
Prior experience in professional services, investment, infrastructure or development finance
Think you have what it takes but not sure you check every box? Research shows that while men apply to roles when they meet an average of 60% of the criteria, women often only apply when they meet every requirement. If you're passionate about what we're building, we want to hear from you!
Location
Candidates will join our team in our office in Nairobi, Kenya.
Equal Opportunity Employer
CrossBoundary is an equal opportunity employer. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected]
Contact
Interested candidates should apply at https://www.crossboundary.com/careers/.
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