inside Sales Specialist - CPM Ireland
At a glance
Mid-level Account Executive role at CPM Ireland. Dublin · full-time.
In listing
Growth Roles summary, based on the employer's posting.
What you'll do
- Call business prospects to explain and sell music licences for the Music Licensing Body
- Build and work your prospect pipeline through self-sourced leads, call files and customer records
- Track your CRM carefully, keeping customer details accurate, complete and secure
- Plan outreach to increase prospect volume while meeting and surpassing agreed KPI targets
- Share customer feedback and industry observations while researching the client’s products and services
What you bring
- Inside sales, telesales or lead-generation experience, including outbound calling or lead management
- Familiarity with Irish businesses at both local and national levels
- Comfort using Microsoft Office, especially Excel and Outlook, alongside CRM systems
- Strong written and verbal communication, with the judgement to build trust and prioritise opportunities
Who this fits
This role suits a self-directed, target-focused salesperson who can manage live system updates while speaking with prospects. You’ll work with a manager and team in a hybrid arrangement from the CPM Head Office in Cookstown, Dublin. The work requires compliance with internal and client guidelines, teamwork, and personal ownership of sales performance.
From the employer
CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body.
The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors.
Employee Benefits
- Excellent basic salary - Up to €34,000 (DOE)
- Uncapped Commission - €16,000 (OTE)
- Fast‑track career progression – 82% of our managers are promoted internally
- Full training and ongoing support from industry‑leading coaches and team leaders
- Hybrid Working
Primary Responsibilities:
- Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body
- Proactively engage customers over the phone, either through self-generated leads or working with call or customer files
- Achieve and exceed agreed KPI targets
- Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure
- Structured planning to maximise efficiency and volume of prospects
- Work to the highest compliance levels set out by the company and client
- Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
- Provide customer feedback and industry insight
- Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis
Desirable Experience & Skills
- Inside / Tele-sales and/or lead generation experience
- Awareness of the Irish business arena at local and national levels
- Experience working with outbound calling, lead management and/or CRM systems
- Experience in a fast-paced target driven role, ideally in the business sector
- Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
- Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiency
- Strong focus on results and achieving targets daily, weekly and monthly
- Ability to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent results
- Positive mindset interacting with customers, colleagues and the client
- Teamwork-orientated individual able to share best practice and add to a positive team dynamic
- Strong analysis and judgement skills to prioritise and focus on best opportunities
- Accountability for performance and personal ownership of corrective measures
- Excellent communication and interpersonal skills to create and build positive customer relationships
- Ability to create trust through effective listening and responding appropriately to individual customers
- Strong written skills for preparing proposals to customers and feedback to management/client
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