Brand Ambassador - Fragrance

Coty coty.com Open · verified Sep 16, 2026

Sheffield Mid-level Brand Marketing

Mid-level Brand Marketing role at Coty. Sheffield.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Reach sales goals through product-led selling, customer engagement and relevant recommendations
Deliver Coty service standards while resolving shopper questions and complaints
Run the fragrance counter day to day, including accurate paperwork and sales reporting
Keep merchandising, housekeeping, uniform, grooming and store standards at a high level
Coordinate with managers, store colleagues and Coty teams to support performance

What you bring

Previous experience in a comparable retail or beauty position
Strong selling, customer service, communication and relationship-building ability
Confidence influencing customers and using IT tools such as Excel
Good numeracy, literacy, reliability and attention to detail

Who this fits

This suits a customer-focused retail professional who thrives in a fast-paced setting and enjoys delivering a premium fragrance experience. You’ll work part-time at Boots Meadowhall in Sheffield for thirty hours across four days, reporting to the Area Manager. The role requires consistent adherence to store standards and close communication with store and Coty teams.

From the employer

Brand Ambassador, Fragrance

Sales | Luxury retail

Boots, Sheffield

Part‑time | 30 hours across 4 days

As Fragrance Brand Ambassador, you will drive sales performance and deliver exceptional customer experiences within Boots Meadowhall. You will combine strong selling skills with product knowledge to influence customers, ensuring excellence of execution while bringing fragrance stories to life on the shop floor.

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Fragrance Brand Ambassador, you play a critical role in achieving sales targets while delivering outstanding service and maintaining high standards across your counter. You will engage customers through product expertise and ensure the effective day‑to‑day execution of all retail operations.

You will be reporting to the Area Manager, and you will manage:

Sales & Customer Service

Achieve sales targets through effective selling and customer engagement
Build strong relationships to influence and convert customers
Deliver Coty’s customer service standards in every interaction
Drive add‑on sales and recommend alternative products
Handle customer queries and complaints effectively

Excellence of Execution

Maintain high standards of visual merchandising and housekeeping
Ensure effective day‑to‑day running of the counter
Complete all company paperwork accurately and within deadlines
Submit weekly and monthly sales figures with trading commentary
Adhere to uniform, grooming, and store guidelines at all times

Team & Collaboration

Maintain clear communication with the Area Manager and Business Manager
Stay informed of all company initiatives and updates
Build strong relationships with store staff and management
Liaise with Coty teams where required to support performance

YOU ARE A COTY FIT

As a customer‑focused retail professional, you thrive in a fast‑paced environment where service, selling, and standards go hand in hand. You are reliable, proactive, and confident in engaging customers to deliver a premium fragrance experience.

Previous experience in a similar retail or beauty role
Strong customer service and selling skills
Confident communication and interpersonal ability
Ability to influence and build customer relationships
Good numeracy and literacy skills
Comfortable using IT tools such as Excel
Reliable with strong attention to detail

If you’re ready to support and shape the future of beauty, we want you on our team!

WHAT WE OFFER

Working in retail at Coty means more than just a role — it’s a platform to grow, be seen, and be rewarded.

Competitive salary aligned to experience
8% employer pension contribution
Generous staff discounts via My Coty Shop
Day off on your birthday
Ongoing brand and artistry training through Coty Academy
Clear progression opportunities within luxury retail and education
Supportive, inclusive team culture built on collaboration and fearless kindness

ABOUT US

Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to blend in, if you want to express yourself, grow your craft, and go further than you ever thought possible — we’d love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion, creating a workplace where everyone can be their authentic self.

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