Client Account Director (Communications) - Fort

Cotiviti Open · verified Sep 10, 2026

Philippines Full-time Director Communications

Leadership Communications role at Cotiviti. Philippines · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Grow existing client accounts through new-business qualification, sales, negotiation and implementation
Manage renewals and deal terms while protecting company interests in business and legal matters
Shape client proposals, value stories and key assumptions such as volumes and service levels
Coordinate company resources and client contacts through deal closure and implementation
Lead client visits and business reviews, sharing updates and following through on satisfaction

What you bring

Apply relevant federal, state and local regulations alongside company policies
Meet the company’s performance threshold for participation in its programs
Lead department performance, motivate the team and handle progressive discipline when needed

Who this fits

You’ll suit a client-facing director role that combines account growth, commercial negotiation, internal coordination and department leadership. The listing places the role in the Philippines but gives no more specific location or timezone.

From the employer

Job Overview

Responsible for directing the qualification, selling, negotiation and implementation of new business opportunities with existing clients. Act as a Customer Advocate regarding existing client solutions.

Essential Duties & Responsibilities

Expand business footprint with existing clients.
Align Company short- and long-term strategies with client to maintain and expand revenue.
Oversee all contract renewals and negotiations
Present Company solutions based on understanding of client's business issues.
Act as a strategic manager for internal Company resources as well as client contacts to successfully negotiate, close and implement new business.
Work with internal teams to structure value proposition to clients.
Lead negotiations to ensure Company best interests from a business issue and legal perspective.
Provide leadership and support in crafting client proposals.
Provide guidance on key deal assumptions such as call volumes, service levels and other critical metrics necessary to build proposals.
Meet with sales leadership to craft personal development strategy on a regular basis.
Responsible for respective department's overall performance and for motivating team to exceed department goals and objectives.
Knowledge, understanding, compliance, and enforcement of all applicable Federal, State, and Local laws and regulations relating to job duties.
Knowledge, understanding, and compliance with company policies and procedures.
Participation in Company Programs must meet minimum performance standards.
Accountable for all decisions, actions, and directives with respect to job responsibilities.
Responsible for progressive discipline with regards to attendance, performance and all aspects of company policy up to and including termination.
Follow up in a timely manner to ensure customer satisfaction.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Act as main point of contact for client visit and business review readiness, provide necessary and periodic updates