Communication Specialist

Cookchildrens Open · verified Sep 16, 2026

Fort Worth Full-time Mid-level Communications

Mid-level Communications role at Cookchildrens. Fort Worth · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Handle patient transfer and transport requests as the main contact
Arrange and track trips by ground ambulance, helicopter, and fixed-wing aircraft
Record transport details accurately in written and computerized systems
Build positive working relationships while supporting a high-volume transport operation

What you bring

A high school diploma and Texas certification as an EMT, EMT-P, or EMD
One to two years of EMS or dispatch experience
Strong organization, customer service, communication, and computer skills
BLS within ninety days and Metro Communications Center training within one year
Typing ability of forty to fifty words per minute is preferred

Who this fits

This role suits someone who can stay organized and communicate clearly in a dynamic, high-stress setting. Shifts vary, with nights most likely and generally twelve-hour shifts; the schedule alternates between three shifts one week and four the next. You will work at Meacham Airport and must keep your primary residence in Texas while maintaining the licenses and credentials required for the position.

From the employer

Location:

Meacham Airport

Department:

Transport-Ground

Shift:

Varying Shifts (United States of America)

Standard Weekly Hours:

Summary:

Individual will be the primary contact for requests to transfer and transport patients. Will coordinate and monitor transport by ground ambulance, helicopter and fixed wing aircraft and accurately document all related written and computerized information in a dynamic, fast paced, high volume, high-stress environment. Individual should be highly organized and have strong customer service, communication and computer skills, and have the ability to develop and maintain positive working relationships.

Shift times vary but this will most likely be night shift.

Generally 12 hour shifts. 3 shifts one week then 4 shifts the second week.

Education:

High School Diploma.
State certified EMT, EMT-P, or EMD certification with 1-2 years EMS and/or dispatch experience.
Typing 40 - 50 wpm preferred

Certification/Licensure:

Texas certified EMT, EMT-P, or certified EMD
BLS (within 90 days of employment)
Metro Communications Center Training (within 1 year of employment)

About Us:

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.