Specialist, Customer Acquisition (Account Manager / Sales Agent)

Cnx Open · verified Sep 29, 2026

KL Sentral Full-time Manager Account Executive

At a glance

Mid-level Account Executive role at Cnx. KL Sentral · full-time.

Pay not stated

RoleAccount Executive

SeniorityManager

LocationKL Sentral

EmploymentFull-time

PostedJul 15, 2026 · 2mo ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Guide customer sales from first engagement through closing, and make sure each deal is processed
Build and run your territory pipeline to meet revenue goals and customer needs, including renewals and service sales
Find opportunities to expand accounts through upselling and cross-selling, while coordinating with supporting teams
Forecast sales weekly, monthly, and quarterly, and keep customer records current in the CRM
Handle frequent outbound phone and email conversations, resolve customer roadblocks, and respond to objections

What you bring

Fluent English and Malay are required for customer conversations
You can explain the products and services well enough to assess what each client needs

Who this fits

This full-time role is based at NU Tower 2 in KL Sentral, Malaysia. You’ll work with a team and report to a Sales Manager.

From the employer

Job Title:

Specialist, Customer Acquisition (Account Manager/Sales Agent)

Job Description

Leads Customer end to end Sales Process, driving the engagement through to closure, ensuring deal is processed. Manages and executes plans for sales pipeline, to ensure targets and customer business needs are met; coordinates extended teams to drive sales strategy, optimizing upsell/cross sell opportunity.

Job Description

Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
Provide accurate weekly/ monthly/ quarterly sales forecast
Mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage external competitive pressures and handle objections to retain customers or win new customers
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Work with a team and report directly to a Sales Manager

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

English (Required), Malay (Required)

Time Type:

Full time2026-08-01