Sales Trainer with English
At a glance
Mid-level Revenue & Sales Operations role at Cnx. Athens · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Train new hires on client-specific knowledge, sales processes, and systems so they can handle the role
- Coach employees on sales skills tied to operating plans, sales goals, performance measures, and customer satisfaction
- Build and deliver sales training with stakeholders, covering the client’s sales approaches and knowledge
- Use performance and customer experience data to shape sales plays and best practices for specific territories
- Check training quality and results, then work with stakeholders to improve sales processes and systems
What you bring
- At least three years in customer service, training, or sales
- Fluent English at C1 level
- Strong MS Office skills and experience with Salesforce.com or a comparable CRM
- Able to manage competing projects and explain strategies, platforms, and skills to different audiences
Who this fits
This role suits someone with sales, training, or customer service experience who can coach peers and deliver training to varied audiences. You’ll work on site at the Athens office. Italian, Spanish, German, or French fluency is an advantage.
From the employer
Job Title:
Sales Trainer with EnglishJob Description
The Associate, Sales Trainer is responsible for facilitating and delivering targeted training to enhance client-specific knowledge and skills, focusing on sales processes and systems. This position collaborates with internal and/or external stakeholders to develop and implement responsive programs that support business needs, promote efficiency, and increase productivity. He/She/They work under moderate supervision with some latitude for independent judgment.Responsibilities:
• Ensure new employees receive comprehensive, client-specific onboarding and training to
enhance job-specific knowledge and skills
• Provide employees with skills-based, client-specific coaching and training to support
achievement of specific weekly/monthly/quarterly operating plan targets, sales targets,
assigned performance targets, and high customer satisfaction
• Partner with internal and external stakeholders to develop and deliver an effective
training and development program designed to enhance client-specific sales knowledge
and skills associated with any of our sales motions
• Analyze data, performance, and customer experience trends to develop and implement
strategic sales plays and best practices for client/specific territories
• Oversee, measure, and validate the delivery and quality of provided training
• Track the effectiveness of training interventions through various assessment tools
• Collaborate with internal and/or external stakeholders to optimize sales processes and
systems to achieve a superior customer experience
• Maintain a high level of communication with internal stakeholders to ensure strategic
client relationship is fostered and developed
• Maintain high level of knowledge and understanding about the client, customer
interaction, and evolving business environment for relevant training content creation
and/or delivery
• Help create a culture of continuous learning where individuals take responsibility for their
own development, competence, and performance
Candidate profile:
- Bachelor’s degree or equivalent experience preferred
- 3+ years of experience working in a customer service, training, or sales capacity preferred
- Subject matter expert and proven leader within peer group
- Prior experience in high volume calling preferred
- Experience working with Salesforce.com or similar CRM strongly preferred
- Strong technical skills in MSOffice
- Proven ability to prioritize concurrent projects and demonstrate project management
- skills
- Ability to communicate and demonstrate various strategies, platforms, and skills to varied
- audience
- Detail-oriented and proficient communication skills
- Willingness to work on site from our office in Athens
- Fluency in English C1
- Italian, Spanish, German, French fluency will be considered an advantage
Location:
GRC Athens - Minwos 10-16Language Requirements:
Time Type:
Full timeNot this one either?
Claude or ChatGPT reads the other 94,877 for you.
Get better matches →
