Inside Sales Representative
At a glance
Mid-level Account Executive role at Cnx. Prague · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Process customer orders and sales, then handle sales-team administration and operational support
- Prepare quotes, keep customer records current in the CRM, and create accurate sales documentation
- Ask questions to uncover customer needs and recommend a suitable product or service
- Explain customer account details, address concerns, and record each interaction appropriately
- Track sales and service KPIs while maintaining product, pricing, promotion, and procedure knowledge
What you bring
- A high school diploma and three to six months of sales experience are preferred
- Strong written and spoken communication, with a courteous approach to customer service
- Basic computer skills, including familiarity with PCs and Excel
Who this fits
This is a closely supervised, routine inside-sales role with defined procedures and individual customer interactions. English is required; Bulgarian, Croatian, Greek, Romanian, and Slovene are also listed as language requirements. The role is based in Prague.
From the employer
Job Title:
Inside Sales RepresentativeJob Description
This position is responsible for processing customer orders and sales, providing internal and external sales support, managing client data, preparing sales documentation, and ensuring smooth communication between all parties.Essential Functions/Core Responsibilities
• Achieve specific KPIs and maximizing sale opportunities
• Provide administrative and operational support to the sales team
• Prepare quotes, maintain and update CRM systems, customers records
• Use probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (‘KPIs’)
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Answer questions by talking through components of customer accounts
Candidate Profile
• High school diploma with three to six months of sales experience preferred
• Courteous with strong customer service orientation
• Ability to effectively communicate, both written and verbally
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Basic computer navigation skills and PC Knowledge, Excel
• Tolerance for repetitive work in a fast paced environment
• Ability to work as a team member, as well as independently
• Dependable with high attention to detail
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework Role
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
CZE Prague - Vyskocilova 1481/4 (9th floor)Language Requirements:
Bulgarian, Croatian, English (Required), Greek, Romanian, SloveneTime Type:
Full timeNot this one either?
Claude or ChatGPT reads the other 90,910 for you.
Get better matches →
