Marketing Communications & Engagement Associate

CLP Open · verified Oct 10, 2026

Hong Kong Full-time Junior Communications

At a glance

Junior Communications role at CLP. Hong Kong · full-time.

Pay not stated Communications salary

RoleCommunications

SeniorityJunior

LocationHong Kong

EmploymentFull-time

PostedOct 9, 2026 · 1d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Plan customer outreach through the Green Studio mobile truck to share energy-efficiency messages and build brand awareness
Lead outreach ambassadors in activities for school students, teachers, community groups and the public
Create interactive engagement on and off the vehicles, including talks and activities at schools and community venues
Handle event logistics, customer enquiries, administration and reporting, then track results against KPIs
Support marketing campaigns and events, coordinate with vendors and agencies, and consolidate team budgets and reports

What you bring

A recognised degree in communications, marketing, business administration or a related discipline
Two to four years in public education, engagement programmes, events, advertising, digital marketing, customer service or communications
Strong spoken and written Chinese and English, with fluency in Putonghua

Who this fits

This junior role suits someone who enjoys engaging with varied audiences and can work proactively, independently and as part of a team. The position is based in Hung Hom and may require occasional weekend or public-holiday work for outreach and events; replacement leave requires management approval.

From the employer

Working Location: Hung Hom

Employment period: 2-year contract/permanent

Applications are invited for the above post to manage outreach activities via Green Studio Multi-Purpose Vehicle (mobile truck) in the Marketing & Communications Department, under the Customer Success & Experience (CSE) Business Group. The appointee will have the following key responsibilities:

Major Duties:

Assist in planning and organising different customer engagement and outreach activities via CLP’s mobile truck – Green Studio Multi-Purpose Vehicle fleet (“the fleet”), for the promotion of energy efficiency & conservation (EE&C) messages and brand image
Execute and run outreach activities leading a team of outreach ambassadors to promote low-carbon lifestyle via adoption of CLP’s green products and services to primary school students, teachers, community stakeholders and the public via the fleet
Take the initiative in exploring and executing an innovative way of customer engagement experience, on- and off- the multi-purpose vehicles and in other interactive approaches
Coordinate, conduct sharing, talks and various activities on- and off- vehicle at schools, community venues and other outdoor locations in an interactive and engaging way
Handle all logistics associated with the operation of the outreach activities, including but not limited to customer communications, enquiries, administration and reporting
Closely monitor and analyse the performance and results to achieve KPIs. Comply company protocols and safety standards
Provide support to marketing communications campaigns and events development, including above-the-line, below-the-line, digital marketing, etc. as assigned by supervisor
Work closely with internal and external counterparts, including vendors and agencies, to deliver quality communication deliverables and media plans
Perform departmental duties, including team budget, report consolidation, etc.

Requirements:

A recognised university degree in Communications, Marketing, Business Administration or related disciplines
At least 2-4 years’ relevant working experience in public education or engagement programmes, event management, advertising, digital marketing, customer services or communications. Experience in hospitality/servicing/education industry is a definite advantage
Good presentation and excellent command of spoken and written Chinese and English, including fluency in Putonghua
Pleasant, highly proactive, independent, a quick learner and good team player is a must; candidate with a passion to interact with people from different segments and willingness to embrace challenge and agility at work is preferred
Exposure and strong willingness to embrace the use of AI tools and platforms delivering workflow and creativity enhancement, in accordance to company guidelines will be a definite advantage
Good computer knowledge with digital skillsets in Adobe Photoshop, Illustrator, Canva and other multi-media experience will be an advantage
Subject to outreach activities and event schedules, occasional work on weekends/public holidays may be required, with replacement leave covered upon management approval