Senior Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at Clera. Remote, United States · full-time · $140,000–$180,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead discovery across supply chain, quality, logistics, and IT to map workflows, systems, data, and constraints
- Tailor product demos to customer lanes, products, and release processes while addressing technical objections live
- Define solution scope, required data, integrations, modules, and phased work in an initial solution map
- Turn designs into sequenced implementation plans and statements of work, sizing effort and exposing dependencies
- Carry solutions through workshops, configuration, handoffs, and go-live with Product, Data, Engineering, and Delivery
What you bring
- At least five years delivering enterprise software implementations as a Solutions Engineer, Architect, or Technical Account Manager
- A track record translating cross-functional discovery into complete solution designs and owning them through go-live
- Experience scoping implementation work, estimating effort, sequencing plans, and identifying long-lead dependencies
- Hands-on enterprise software configuration plus customer-specific demos and live technical objection handling
- Working knowledge of Figma or FigJam and Linear or Jira, alongside relevant supply chain, logistics, quality, or cold-chain experience
Who this fits
You'll suit a senior technical seller who stays involved from discovery through production and can coordinate Product, Engineering, Data, Sales, and Delivery. The role is on-site in Chicago, Illinois, and does not offer visa sponsorship. Compensation is $140,000 to $180,000 USD annually.
From the employer
About the Role
This is the single technical thread from first discovery call through to a customer operating in production. Sitting inside the Commercial Organization, you work closely with Sales, Customer Success, Product, and Engineering to bridge pre-sales solutioning and post-signature delivery, owning the design you scope all the way to go-live.
What You'll Do
Run technical and process discovery with cross-functional customer stakeholders across supply chain, quality, logistics, and IT to uncover current-state workflows, data sources, systems, and constraints.
Deliver tailored product demonstrations mapped to each customer's real lanes, products, and release processes rather than a generic script, and handle technical objections on the spot.
Own the initial solution design and solution map, defining which modules apply, what data is required, which integrations are in scope, and what is phased or excluded.
Translate solution designs into scoped, sequenced statements of work and implementation plans, sizing effort honestly and surfacing long-lead items before they become commitments.
Partner with Sales and commercial leadership on proposals and order forms, ensuring every commitment is technically deliverable and flagging anything that is not.
Carry your design into delivery by leading solution workshops and guiding configuration of lane qualification, command center, and automated product release modules through to go-live.
Coordinate with Product, Data, and Engineering to sequence deliverables, manage technical handoffs, and feed real customer patterns back into the roadmap.
Build reusable assets including reference solution designs, discovery question banks, scoping templates, and integration patterns to accelerate future deals.
What We're Looking For
5 or more years as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Proven ability to run technical discovery with cross-functional stakeholders and translate requirements into end-to-end solution designs.
Demonstrated ownership of solution designs from pre-sales through implementation and go-live.
Experience scoping and sequencing implementation plans, sizing effort, and identifying dependencies and long-lead items.
Proficiency delivering customer-tailored demos and handling technical objections in live sales situations.
Domain experience in supply chain, cold chain, logistics, or quality management systems and workflows.
Hands-on experience configuring or implementing enterprise software modules such as product release management, qualification systems, or control tower platforms.
Comfort coordinating technical handoffs across Product, Engineering, and Delivery teams.
Proficiency with design and documentation tools such as Figma or FigJam, and project tracking systems such as Linear or Jira.
Familiarity with data integration patterns, API-driven architectures, or system interoperability challenges is a strong plus.
Experience in regulated industries such as pharma, food, or healthcare with compliance and traceability requirements is a plus.
Compensation & Benefits
Base salary: $140,000 to $180,000 USD annually. Visa sponsorship is not available for this role.
Location
On-site in Chicago, Illinois, USA.
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