Senior Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at Clera. Remote, United States · full-time · $140,000–$180,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Lead discovery with supply chain, quality, logistics, and IT stakeholders to map workflows, systems, data, and constraints
- Demonstrate the platform against each customer’s lanes, products, and release processes while resolving technical objections
- Define modules, required data, integrations, and phasing in an initial solution map
- Turn designs into sequenced statements of work and implementation plans, including dependencies and long-lead items
- Carry solutions through workshops, configuration, technical handoffs, and customer go-live
What you bring
- At least five years delivering enterprise software implementations as a Solutions Engineer, Solutions Architect, or Technical Account Manager
- End-to-end ownership of solution design from pre-sales through implementation and production launch
- Customer-specific demonstration experience plus confidence addressing technical concerns during sales conversations
- Background in supply chain, cold chain, logistics, or quality management workflows
- Hands-on configuration or implementation of product release, qualification, or command-and-control software modules
Who this fits
This role suits a senior solutions professional who can stay with one technical thread from discovery through go-live. You should be comfortable working across Sales, Product, Data, Engineering, and Delivery, with experience coordinating handoffs and sequencing work. The job is on-site in Chicago, and visa sponsorship is unavailable.
From the employer
About the Role
This is the single technical thread from first discovery call through to a customer operating in production. Sitting within the Commercial Organization, the Senior Solutions Engineer bridges pre-sales and delivery, owning solution design and staying accountable through go-live. The continuity matters: what gets scoped is what gets built.
What You'll Do
Run technical and process discovery with supply chain, quality, logistics, and IT stakeholders to uncover current-state workflows, data sources, systems, and constraints.
Deliver tailored platform demonstrations mapped to the customer's own lanes, products, and release processes rather than a generic script, and handle technical objections live.
Own the initial solution design and solution map, defining which modules apply, what data is required, which integrations are in scope, and what is phased.
Translate solution designs into scoped, sequenced statements of work and implementation plans, surfacing long-lead items and dependencies before they become commitments.
Partner with Sales on proposals and order forms to ensure commercial commitments are technically deliverable.
Carry your design into delivery: lead solution workshops, guide configuration of lane qualification, command center, and automated product release modules, and remain accountable through go-live.
Coordinate with Product, Data, and Engineering to sequence deliverables, manage technical handoffs, and feed real customer patterns back into the roadmap.
Build reusable assets including reference solution designs, discovery question banks, scoping templates, and integration patterns.
What We're Looking For
5+ years as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Demonstrated ownership of solution designs end-to-end, from pre-sales through implementation and go-live.
Experience delivering customer-tailored product demonstrations and handling technical objections in sales situations.
Domain background in supply chain, cold chain, logistics, or quality management systems and workflows.
Hands-on experience configuring or implementing enterprise software modules such as product release management, qualification systems, or command and control platforms.
Proficiency with design and documentation tools (Figma, FigJam, or equivalent) and project tracking systems (Linear, Jira, or equivalent).
Experience coordinating technical handoffs and sequencing deliverables across Product, Engineering, and Delivery teams.
Experience in regulated industries (pharma, food, healthcare) with compliance and traceability requirements is a strong plus.
Familiarity with data integration patterns, API-driven architectures, or system interoperability challenges is a plus.
Experience building reusable solution templates, discovery frameworks, or implementation playbooks is a plus.
Compensation & Benefits
Salary range: $140,000 to $180,000 USD annually. Visa sponsorship is not available for this role.
Location
On-site in Chicago, Illinois, United States.
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