Senior Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at Clera. Remote, United States · full-time · $140,000–$180,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Lead discovery with supply chain, quality, logistics and IT teams to map workflows, systems, data and constraints
- Show tailored product demos and answer technical concerns with scenarios relevant to each customer
- Design solutions covering modules, data, integrations, scope and delivery stages, then turn them into implementation plans and statements of work
- Guide workshops and software setup, coordinating delivery teams and staying involved through customer go-live
- Build reusable discovery guides, scoping templates, solution designs and integration patterns
What you bring
- At least five years delivering enterprise software implementations in a solutions engineering, architecture or technical account role
- You have owned solution design from presales through go-live, including tailored demos and technical sales conversations
- You bring experience in supply chain, cold chain, logistics or quality, ideally with regulated-industry compliance and traceability needs
- You have configured or implemented enterprise software and understand data integrations, APIs and system interoperability
- You can use Figma or FigJam and Linear or Jira for design documentation and project tracking
Who this fits
This senior, customer-facing role suits someone who can carry technical solution work from sales discovery into implementation and go-live. It is on-site in Chicago, and visa sponsorship is unavailable.
From the employer
About the Role
This customer-facing role connects the solution sold with the work delivered, from initial discovery through implementation and go-live. As part of the Commercial organization, you will partner with Sales, Customer Success, Product, and Engineering to design practical solutions for supply chain and cold chain customers.
What You'll Do
Lead technical and process discovery with supply chain, quality, logistics, and IT stakeholders to understand workflows, systems, data, and constraints.
Deliver tailored product demonstrations and address technical objections using customer-relevant scenarios.
Own solution designs, including applicable modules, data needs, integrations, scope, and delivery phases.
Turn designs into sequenced implementation plans and statements of work, identifying effort, dependencies, and risks.
Support proposals and commercial documents by ensuring commitments are technically deliverable.
Lead solution workshops, guide software configuration, and remain accountable through customer go-live.
Coordinate handoffs and deliverables across Product, Data, Engineering, and Delivery teams.
Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.
What We're Looking For
At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Experience owning solution designs from pre-sales through implementation and go-live, including tailored demonstrations and technical sales discussions.
Background in supply chain, cold chain, logistics, or quality management, ideally in a regulated industry with compliance and traceability needs.
Hands-on experience configuring or implementing enterprise software, plus familiarity with data integrations, APIs, and system interoperability.
Proficiency with design and documentation tools such as Figma or FigJam, and project tracking tools such as Linear or Jira.
Experience coordinating cross-functional technical delivery and building reusable implementation materials is valuable.
Compensation & Benefits
Salary range: $140,000 to $180,000 USD annually. Visa sponsorship is not available.
Location
On-site in Chicago, Illinois, United States.
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