Presales Consultant

Civica Open · verified Sep 30, 2026

On-site London Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at Civica. London.

In listing

RoleSolutions & Sales Engineering

SeniorityMid-level

LocationLondon

WorkplaceOn-site

PostedSep 21, 2026 · 10d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Demonstrate Civica Housing and Property Management software for local-government customer needs
Shape bid responses around product capabilities, customer requirements, and tender or RFI criteria
Support sales teams with tailored product presentations for technical and senior audiences
Work with technical and non-technical stakeholders to explain solution features and benefits

What you bring

Strong knowledge of social housing, including its regulatory demands, challenges, and sector-specific pain points
Experience with social-housing or property-management technologies, including automation, security, and integrations
Clear written and verbal communication that adapts to technical experts and senior stakeholders
Careful bid-writing and quality-assurance skills, with close attention to compliance requirements

Who this fits

You’ll suit a consultative presales role focused on social housing and local-government solutions. The position is based onsite in London and involves working with sales, technical teams, customers, and bid requirements. Familiarity with Civica products, procurement frameworks such as G-Cloud or CCS, sector networks, or video production would strengthen your fit.

From the employer

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

Why you will love this opportunity as a Presales Consultant at Civica

We're seeking someone that has strong knowledge of the Social Housing sector. This role specialises in Civica Housing & Civica Property Management products, and you will act as the primary subject matter expert. This includes being responsible for demonstrating software and responding to bids to products to meet the unique needs of our customers, within the LG sector.

The Presales Consultant will support the sales teams by showcasing the specific features and benefits of our LG solutions, (Primarily Civica Housing & Property Management solutions), provide demonstrations working closely with technical and non-technical stakeholders.

Requirements

Essential

Sector Knowledge: strong understanding of the Social Hosing industry, including challenges, regulatory requirements and pain points unique to this sector.
Technical Expertise: familiarity with using software technologies used within the social housing sector and/or property management, including automation tools, data security, and integration capabilities.
Excellent Communication Skills: strong written and verbal communication skills, with the ability to tailor content to different audiences, from technical experts to senior stakeholders.
Attention to Detail: High attention to detail in bid writing, quality assurance, and ensuring compliance with RFI & tender requirements.
Consultative Skills: ability to provide engaging and consultative presales support to customers, with the ability to translate value-based propositions for the LG division.
Analytical Skills: Strong analytical abilities, with the capacity to interpret customer needs and recommend solutions that align with their strategic goals.

Preferred

Technical Expertise: familiarity with software demonstration or use of one or more Civica products.
Sector Networks: Existing network within the Social Housing Sector and/or Property Management sector.
Public Sector Familiarity: Knowledge of procurement frameworks (e.g., G-Cloud, CCS) and experience engaging with local government networks.
Problem-Solving Mindset: Resourceful, proactive, and solution-oriented approach to meeting customer needs.
Video Production: Familiar with the production of multimedia collateral, through recording or editing of video content.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.