Communications Director

City of New York nyc.gov Open · verified Sep 21, 2026

On-site New York Full-time Director Communications

At a glance

Leadership Communications role at City of New York. New York · full-time · no salary stated · we estimate $142,017–$211,625.

Estimated pay

City of New York has not published a salary for this role. The figure below is our estimate, not theirs.

$142,017 – $211,625

What the middle half of lead communications roles in New York paid, among postings that did state a salary.

Worked out from 64 postings that stated pay, median $170,000. Last updated Sep 21, 2026.

RoleCommunications

SeniorityDirector

LocationNew York

WorkplaceOn-site

EmploymentFull-time

PostedSep 17, 2026 · 4d ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Lead the Press and Public Information unit, including its daily work and staff development
Act as agency spokesperson while handling press questions quickly and accurately
Pitch NYC Aging programs, manage media relationships, and secure local and national coverage
Write releases, Op-Eds, statements, advisories, speeches, newsletters, and briefing materials
Coordinate press events and oversee promotional campaigns across print, digital, radio, and television

What you bring

A bachelor's degree plus five years of professional experience in social services, community relations, public administration, or management
At least one and a half years managing or administering work
Equivalent education and experience can meet the qualification, but management experience remains required

Who this fits

You'll suit a senior communications role that combines spokesperson duties, media outreach, crisis support, writing, events, and team supervision. The job is based onsite in New York and requires coordination with agency, mayoral, and city records offices.

From the employer

With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.

The Press and Public Information Unit (PPI) promotes the agency’s services and resources in the community through media and public outreach. The unit oversees internal and external communications. This includes managing press inquiries, NYC Aging’s public-facing website, social media channels, the creation and distribution of marketing materials, briefing documents, and media campaigns. Each month, PPI also issues a Commissioner Column and an electronic newsletter to help share news, updates, and key issues to external stakeholders. In addition, the Unit organizes the agency’s press events and helps prepare senior leadership and NYC Aging staff for public speaking and events.

NYC Aging seeks a dynamic, motivated, and detail-oriented individual to serve as the agency’s Communications Director. Reporting to the Associate Commissioner for External Affairs, the incumbent will serve as the agency’s spokesperson, lead the fast-paced work of the Press and Public Information unit and its staff, and secure local and national media coverage for the agency.

Responsible for managing the day-to-day operations of the unit, the Communications Director will also oversee responses to press and media inquiries, manage the agency's presence and influence on social media, and draft briefing documents, press releases, Op-Eds, talking points and speeches.

In addition, responsibilities will include:

- Serve in a sensitive position as representative and spokesperson of the agency.
- Actively work to pitch and place stories on NYC Aging programs in various media outlets.
- Respond to all press inquiries with urgency and accuracy.
- Oversee and manage the development, release, and launch of promotional and PSA campaigns, including print, digital, radio and TV media as appropriate.
- Write press releases, Op-Eds, media statements, letters to the editor, and media advisories as needed.
- Coordinate press conferences, briefings, and press events.
- Write, produce, and distribute publications, including newsletters, brochures, and advertising.
- Support social media operations for the agency, as well as its public-facing website, and internal website (GERAS).
- Proactively manage all media relations.
- Assist with crisis communications and management.
- Supervise and develop Press and Public Information unit staff.
- Serve as liaison to sister agency press offices, the Mayor’s press/communications teams, the Mayor’s Office of Special Projects and Community Events, and the NYC Department of Records and Information Services.

ADMINISTRATIVE PROGRAM OFFICE - 10084

1. Graduation from an accredited college with a baccalaureate degree and five (5) years of full-time, professional experience in social services, community relations, public administration or management, of which at least one and one-half years must have been in an administrative or managerial capacity; or

2. Education and experience equivalent to "1" above. However, all candidates must have one and one-half years of experience in an administrative or managerial capacity.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.