Community Associate
Entry-level Community Marketing role at Cherokee Federal. Bronx · full-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- Welcome migrants and asylum seekers at sanctuary hotels and help them navigate New York City
- Complete culturally responsive intake, roster tracking, and assessments to identify client needs
- Connect clients with community programs, City agencies, immigration services, and other providers
- Coordinate school enrollment, placement, attendance, transportation, and related issues with the NYC DOE
- Provide bilingual case support and arrange interpretation, medical, childcare, ESL, and legal referrals
What you bring
- A bachelor’s degree or relevant experience supporting vulnerable people affected by significant trauma
- Fluency in spoken and written English and Spanish is preferred
- Trauma-informed service experience, crisis intervention skills, and knowledge of immigration laws
- Strong communication and organization, with the ability to learn, solve problems, and work independently or on a team
Who this fits
This role suits someone comfortable supporting migrants and asylum seekers in sensitive, trauma-informed settings. You’ll work full time onsite at sanctuary hotels in New York City, collaborating with hotel operations, security staff, City agencies, and community organizations.
From the employer
With Direction and guidance from the Social Service Director, community associates will deliver on-site trauma-informed social services at city sanctuary hotels throughout New York City. Working cooperatively with hotel operation and security staff, community associates will welcome and engage migrant an asylum-seeking single adult, families with children, or adult families (without children as they enter the sanctuary hotel and navigate New York City. Community Associates will compete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations.
Compensation & Benefits:
Estimated Starting Salary Range for Community Associate: $24.74/hour
Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.
Community Associate Responsibilities Include:
- Culturally sensitive registration, intake, roster tracking, and assessment
- Bilingual Spanish/English case services
- Referrals to community-based programs and organizations
- Coordination with interpretation and translation services
- Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed
- Referrals to ESL instruction
- Referrals for childcare
- Medical care coordination
- Coordination with the Mayor’s Office of Immigration Affairs (MOIS)
- Referrals to immigration legal services
- Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals.
- Performs other job-related duties as assigned
Community Associate Experience, Education, Skills, Abilities requested:
- Bachelor’s degree or relevant social services experience with people who are vulnerable and have experienced significant trauma. Preferred bachelor’s degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma
- Excellent verbal and written communication skills
- Ability to learn quickly and problem solve
- Strong organizational skills
- Ability to work independently and as part of a team
- Basic understanding of immigration laws and procedures
- Fluent in English and Spanish (written and spoken) preferred
- Solid understanding of trauma and experience delivering trauma-informed services
- Crisis intervention experience
- Knowledge of immigration laws and regulations
- Understanding of child development and child welfare
- Past applicable job experience may include, but is not limited to: Community Coordinator, Shift Lead, or Community Engagement Manager.
- Must pass pre-employment qualifications of Cherokee Federal
Company Information:
Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNMC, visit cherokee-federal.com.
#CherokeeFederal #LI
Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
Similar searchable job titles
- Community Coordinator
- Shift Leader - Community Services
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