Senior CRM Marketing Manager

capital.com capital.com Open · verified Oct 6, 2026

Hybrid Warsaw LimassolSofia City Senior Email Marketing

At a glance

Senior Email Marketing role at capital.com. Warsaw.

Pay not stated Email Marketing salary

RoleEmail Marketing

SenioritySenior

LocationWarsaw

WorkplaceHybrid

PostedOct 3, 2026 · 3d ago

Also hiring inLimassol, Sofia City

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Set audience, timing, sequencing and contact rules for CRM activity throughout the customer lifecycle
Keep the campaign calendar moving and decide how to rank competing work
Run educational, automated and market-focused campaigns to lift engagement and revenue
Plan segmentation, tailored messaging and experiments, then assess results and make improvements
Turn local priorities into CRM plans and align delivery, tools and data with CRM Operations and MarTech

What you bring

You have substantial CRM or lifecycle marketing experience across a complex organisation and multiple markets
You have produced measurable growth in engagement, revenue or client value
You know how to segment audiences, personalise campaigns, automate journeys and run experiments
You bring strong performance analysis, stakeholder coordination and prioritisation skills

Who this fits

This senior role suits someone who can set CRM direction and balance campaign priorities across markets. The position is based in Warsaw, Poland, with a hybrid work arrangement.

From the employer

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior CRM Marketing Manager to define and own how Capital.com uses CRM to engage clients and drive revenue across markets. You will own our CRM channel strategy, deciding what runs where, when, and in what sequence across the customer lifecycle. You will manage the campaign calendar, lead market-led and educational campaigns, and ensure marketing activity forms a coherent, commercially effective client experience.

Responsibilities:

Own CRM channel strategy, including audience, cadence, sequencing, and contact policies.
Manage the integrated CRM campaign calendar and prioritise competing initiatives.
Lead market-led, educational, and automated campaigns that drive engagement and revenue.
Define segmentation, personalisation, and testing strategies across the customer lifecycle.
Translate local-market priorities into effective CRM plans.
Own campaign measurement, reporting, and optimisation.
Partner with CRM Operations and MarTech on delivery, tooling, and data requirements.

Requirements:

Strong CRM or lifecycle marketing experience in a complex, multi-market organisation.
Proven success delivering measurable engagement, revenue, or client-value growth.
Expertise in segmentation, personalisation, automation, and experimentation.
Strong analytical and campaign performance skills.
Excellent stakeholder management and prioritisation abilities.
Experience with CRM platforms, customer data, marketing technology, and AI-enabled campaign automation.
Financial services or regulated-industry experience is desirable.

What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.