[BMW Korea] Marketing Services and Customer Interaction (Intern)
At a glance
Junior General Marketing role at BMW Group. Seoul.
Pay not stated General Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Help run customer lifecycle and engagement campaigns through relevant communication channels
- Organize customer feedback work and turn responses into practical operational changes
- Respond to customer questions, troubleshoot basic problems, and track issues with technical and cross-functional teams
- Assist with customer-facing digital products, services, and feature operations
What you bring
- You take initiative, think logically, and can keep several tasks moving at once
- You’re interested in analyzing data and turning findings into useful actions
- You can work with Excel and PowerPoint and use generative AI tools to improve workflows
Who this fits
This internship suits someone starting out in marketing who is interested in customer engagement, feedback, and data-informed work. Apply using the BMW Korea Application Form attached to the recruitment portal; applications using a self-formatted résumé will not be reviewed.
From the employer
IT’S ENTHUSIASM THAT MOVES PEOPLE.
SHARE YOUR PASSION.
At BMW, our marketing teams are constantly developing moving communications to reflect the special nature of our products and brand. And everyone has a role to play in shaping the next chapters in our pioneering story. So whether you're passionate about analysing insights and data, developing new marketing strategies or creating innovative campaigns that capture our unique brand spirit, you’re sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success.
[Notice] 이력서는 반드시 채용 포털 사이트에 첨부된 BMW Korea Application Form을 사용하여 작성 및 제출해 주시기 바랍니다. (자유 양식 이력서는 검토되지 않습니다.)
About the Team
The Marketing Services and Customer Interaction team develops and implements customized CRM communication strategies based on customer data analysis.
We support customer relationship building through CRM systems, membership programs, and customer feedback management, and contribute to sales by operating customer-focused, data-informed marketing activities.
What awaits you?
- Support customer lifecycle and engagement campaigns across relevant communication channels.
- Coordinate customer feedback activities and help translate feedback into operational improvements.
- Handle customer inquiries, basic troubleshooting, and issue tracking with technical and cross-functional teams.
- Support the operation of customer-facing digital products, services, and features.
What should you bring along?
- Proactive approach and strong logical-thinking skills.
- Ability to manage multiple tasks effectively.
- Strong interest in data analysis and deriving actionable insights.
- Proficiency in Microsoft Excel and PowerPoint, with the ability to use generative artificial intelligence tools to improve workflows.
If you have any inquiries, please contact us.
BMWKorea.Internship@bmw.co.kr
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